We strongly encourage students to respond, as this is the key route for them to improve the student experience for themselves and others. Whether a student responds or not, it will not affect their marks in any way. We are aiming for a response rate of over 35%.
Withdrawal of responses
The system does not allow responses to be withdrawn once submitted, so students should take care with initial responses. If there are exceptional circumstances, contact us by email.
Anonymity of module survey responses
So long as the student does not include anything in the open questions that makes them identifiable, no one in the faculty will know who gave which answer. This includes staff who teach and mark on the module. Centrally, the system can track who has responded so that reminders are not duplicated, and high-level analysis can take place. The results of this analysis will be presented in a way that does not identify any individual.
However, the University reserves the right to identify a respondent under certain circumstances, i.e., where they suspect a breach of the law or University policy and regulation or a threat to the welfare of a student, staff, or another.
It's about the module, not the person
Students should reflect on their experience of the module and not focus on individuals. Responses from both students and staff should be respectful to their audience.
Think before you click!
From the evidence in the sector, it is understood that comments are subjective and can discriminate against staff or students from certain demographic groups through the effect of conscious or unconscious bias.
Unconscious bias refers to stereotypes and prejudices held at an unconscious level. We all have them and sometimes we do not realise what they are, but they can influence how we respond through survey feedback.
Being aware of our own biases is the first step to avoiding them from influencing our views and feedback. For example, students should reflect on how their rating would change if they disregarded the sex, age, race, disability of their teachers.
The university response to the risk of conscious and unconscious bias in module surveys
Guidance, such as this webpage, the survey, and the communications to students, is designed to encourage students and staff to be respectful and constructive in their feedback. In extreme cases, we will also take sanctions against those who overstep the mark. Read about the University's approach to promoting equality and diversity. Our approach to respect at work and study is set out in our policies and guidance pages.
Can’t submit responses?
On rare occasions, students can have problems submitting their responses, which seem to be associated with the browser they are using. In this case, switching browsers and logging back in usually sorts the problem.