BA (Hons) Organisation Studies (UCLAN)
PhD Management (Lancaster University Management School)
I joined the University of Stirling in December 2012 as Director of Research from the University of Strathclyde Business School, where I was Head of Department. In March 2013, I became Head of Stirling Management School.Prior to joining Strathclyde Business School in March 2007, I spent seven years at Lancaster University Management School. I have also worked as a Senior Administrator in the public and private sectors. Whilst at Strathclyde, I helped develop an Anglo-Hellenic Doctoral Community in partnership with the Athens Institute of Education and Research (ATINER), where I am Head of the Management Research Unit. The initiative will now be based at Stirling Management School.I am best known for my research concerning the management of emotion in organisations and, most recently, my conceptualisation of different dimensions of dignity at work and how this translates into managerial practice. My ideas are disseminated widely via speaking engagements and publication in leading academic and practitioner journals and edited collections, including several papers concerned with conceptualising workplace emotionality, dignity at work, the human in human resource management, public sector management and nursing, and gender and the professions. The origins of my interests lie in some perennial questions concerning how we can better understand the relationship between people, work and society, and what is the fundamental conception of humanity embedded in the political economy.
Event / Presentation
Dimensions and Divisions of Dignity at Work. The Knowledge Based Economy Colloquium: Institute Advanced Studies (IAS), Lancaster University. 19-20th October 2005 Institute Advanced Studies (IAS), Lancaster University
Bolton SC, Laaser K & McGuire D (2019) A neglected pool of labour? Frontline service work and hotel recruitment in Glasgow. European Management Review, 16 (3), pp. 567-578. https://doi.org/10.1111/emre.12172
Bolton SC & Laaser K (2019) The moral economy: flexible employment and layers of disconnection. In: Gall G (ed.) Handbook of the Politics of Labour, Work and Employment. Cheltenham: Edward Elgar. https://www.e-elgar.com/shop/handbook-of-the-politics-of-labour-work-and-employment
Bolton SC, Charalampopoulos V & Skountridaki K (2019) Selective Consent and Dissent: Professional Response to Reform in the Post-crisis Greek NHS. Work, Employment and Society, 33 (2), pp. 262-279. https://doi.org/10.1177/0950017018774244
Bolton SC & Ditchburn J (2012) The story of a 'boss man', his community and the 1984 miners' strike. Work, Employment and Society, 26 (6), pp. 1019-1027. http://strathprints.strath.ac.uk/41100/; https://doi.org/10.1177/0950017012458172
Bolton SC, Houlihan M & Laaser K (2012) Contingent Work and Its Contradictions: Towards a Moral Economy Framework. Journal of Business Ethics, 111 (1), pp. 121-132. https://doi.org/10.1007/s10551-012-1439-7
Bolton SC (2011) Dimensions of Dignity: Defining the Future of Work. In: Townsend K & Wilkinson A (eds.) Research Handbook on the Future of Work and Employment Relations. First ed. Cheltenham, UK: Edward Elgar Publishing Ltd, pp. 370-384. http://www.e-elgar.co.uk/bookentry_main.lasso?id=13751&breadcrumlink=&breadcrum=&sub_values=&site_Bus_Man=&site_dev=&site_eco=&site_env_eco=&site_inn_tech=&site_int_pol=&site_law=&site_pub_soc=
Bolton SC, Kim RC & O’Gorman KD (2011) Corporate Social Responsibility as a Dynamic Internal Organizational Process: A Case Study. Journal of Business Ethics, 101 (1), pp. 61-74. https://doi.org/10.1007/s10551-010-0709-5
Bolton SC (2010) Old Ambiguities and New Developments: Exploring the Emotional Labour Process. In: Thompson P & Smith C (eds.) Working Life: Renewing Labour Process Analysis. First ed. Critical Perspectives on Work and Employment. Basingstoke, UK: Palgrave Macmillan. http://www.palgrave.com/products/title.aspx?pid=320775
Bolton SC & Houlihan M (2010) Bermuda revisited? Management power and powerlessness in the worker-manager-customer triangle. Work and Occupations, 37 (3), pp. 378-403. https://doi.org/10.1177/0730888410375678
Bolton SC (2010) Being human: dignity of labor as the foundation for the spirit–work connection. Journal of Management, Spirituality and Religion, 7 (2), pp. 157-170. https://doi.org/10.1080/14766081003746422
Bolton SC (2010) The Oxford Handbook of Sociology and Organization Studies: Classical Foundations. Review of: Paul Adler (ed.) The Oxford Handbook of Sociology and Organization Studies: Classical Foundations Oxford: Oxford University Press, 2009, (ISBN: 9780199535231) 679 pp. Work, Employment and Society, 24 (2), pp. 394-395. https://doi.org/10.1177/0950017010362851
Bolton SC & Houlihan M (2009) Beyond the control-resistance debate: A fresh look at experiences of work in the new economy. Qualitative Research in Accounting and Management, 6 (1/2), pp. 5-13. http://www.emeraldinsight.com/journals.htm?articleid=1779163; https://doi.org/10.1108/11766090910940629
Bolton SC & Houlihan M (2009) Work, Workers and Workplaces: The Contemporary Experience. In: Bolton S & Houlihan M (eds.) Work Matters: Critical Reflections on Contemporary Work. First ed. Critical Perspectives on Work and Employment. Basingstoke, UK: Palgrave Macmillan, pp. 1-20. http://www.palgrave.com/products/title.aspx?pid=334248
Bolton SC & Houlihan M (eds.) (2009) Work matters : critical reflections on contemporary work, First ed. Critical Perspectives on Work and Employment. Basingstoke, UK: Palgrave Macmillan. http://www.palgrave.com/products/title.aspx?pid=334248
Bolton SC (2009) Getting to the heart of the emotional labour process: a reply to Brook. Commentary on: Paul Brook, 'In critical defence of "emotional labour" refuting Bolton’s critique of Hochschild’s concept', Work Employment & Society, September 2009, vol. 23 no. 3, pp.531-548. Work, Employment and Society, 23 (3), pp. 549-560. https://doi.org/10.1177/0950017009337069
Bolton SC & Muzio D (2008) L'esercito di riserva: femminizzazione e profitto nella professione legale inglese. In: Bertocchi & C (eds.) La Libertà: Nelle Professioni, nell Arte, nell'Impresa. Bologna, Italy: Proctor.
Bolton SC (2008) Me, Morphine and Humanity: Experiencing the Emotional Community on Ward 8. In: Fineman & S (eds.) The Emotional Organization: Passions and Power. First ed. Oxford, UK: Wiley-Blackwell, pp. 15-26.
Bolton SC & Muzio D (2008) The paradoxical processes of feminization in the professions: the case of established, aspiring and semi-professions. Work, Employment and Society, 22 (2), pp. 281-299. https://doi.org/10.1177/0950017008089105
Bolton SC (2007) Emotion Work as Human Connection: Gendered Emotion Codes in Teaching Primary Children with Emotional and Behavioural Difficulties. In: Lewis P & Simpson R (eds.) Gendering Emotions in Organizations. First ed. Basingstoke, UK: Palgrave Macmillan, pp. 17-34. http://www.palgrave.com/products/title.aspx?pid=275617
Bolton SC & Houlihan M (2007) Beginning the Search for the H in HRM. In: Bolton S & Houlihan M (eds.) Searching for the Human in Human Resource Management: Theory, Practice and Workplace Contexts. First ed. Management, Work and Organisations. Basingstoke, UK: Palgrave Macmillan, pp. 1-18.
Bolton SC & Houlihan M (2007) Risky Business: Re-thinking the Human in Interactive Service Work. In: Bolton S & Houlihan M (eds.) Searching for the Human in Human Resource Management: Theory, Practice and Workplace Contexts. First ed. Management, Work and Organisations. Basingstoke, UK: Palgrave Macmillan, pp. 245-263.
Bolton SC & Way R (2007) Human resource management at the negotiating table: Vocabularies of motive and the NHS hospital service. International Journal of Public Sector Management, 20 (4), pp. 304-313. https://doi.org/10.1108/09513550710750020
Bolton SC & Houlihan M (eds.) (2007) Searching for the Human in Human Resource Management: Theory, Practice and Workplace Contexts, First ed. Management, Work and Organisations. Basingstoke, UK: Palgrave Macmillan. http://www.palgrave.com/products/title.aspx?pid=276662
Muzio D & Bolton SC (2006) Femminizzazione e Consolidamento Organizzativo: alcune riflessioni sulla professione legale inglese [Feminization and organizational consolidation: some reflections on the English legal profession]. Economia e Management, (5). http://economiaemanagement.corriere.it/dynuni/dyn/ricerca/index.jhtml
Muzio D & Bolton SC (2006) Feminisation and Paradox: Stratification and Segmentation in Professional Contexts. Irish Journal of Management, 27 (1), pp. 79-93. http://web.ebscohost.com/ehost/detail?vid=3&hid=15&sid=0a104d0d-d332-4979-b68b-b8741473c664%40sessionmgr13&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=25657678
Bolton SC (2006) Dignity at work is about more than good people management practices. People Management, 12 (12), pp. 46-46. http://web.ebscohost.com.ezproxy.stir.ac.uk/ehost/detail?vid=4&hid=10&sid=2b24df5a-0e35-41d5-925f-f16f637ebd46%40sessionmgr10&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=21372508
Bolton SC (2006) The UK's best could do so much better. Personnel Today, pp. 14-14. http://web.ebscohost.com.ezproxy.stir.ac.uk/ehost/detail?vid=4&hid=10&sid=57bac83b-ba5e-463a-bfb4-22b2c3471e6e%40sessionmgr12&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=20297745
Bolton SC (2005) Dimensions and Divisions of Dignity at Work. The Knowledge Based Economy Colloquium: Institute Advanced Studies (IAS), Lancaster University. 19-20th October 2005, Lancaster University, 19.10.2005-20.10.2005. http://www.esrc.ac.uk/my-esrc/grants/RES-000-22-1048/outputs/Read/abc363d1-16e5-45aa-b49c-8fc75041f444
Bolton SC (2004) Conceptual Confusions: Emotion Work as Skilled Work. In: Warhurst C, Grugulis I & Keep E (eds.) The Skills That Matter. First ed. Critical Perspectives on Work and Organisations. Basingstoke, UK: Palgrave Macmillan, pp. 19-37.
Bolton SC (2004) A Bit of a Laugh: Nurses’ Use of Humour as a Mode of Resistance. In: Dent M M, Chandler J & Barry J (eds.) Questioning the New Public Management. First ed. Aldershot, UK: Ashgate Publishing, pp. 177-190.
Bolton SC & Boyd C (2003) Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart. Work, Employment and Society, 17 (2), pp. 289-308. https://doi.org/10.1177/0950017003017002004
Ackroyd S & Bolton SC (1999) It is not Taylorism: Mechanisms of Work Intensification in the Provision of Gynaecological Services in a NHS Hospital. Work, Employment and Society, 13 (2), pp. 369-387. https://doi.org/10.1177/09500179922117980