Article
Cummins S, Petticrew M, Higgins C, Findlay A & Sparks L (2005) Large scale food retailing as an intervention for diet and health: quasi-experimental evaluation of a natural experiment. Journal of Epidemiology and Community Health, 59 (12), pp. 1035-1040. https://doi.org/10.1136/jech.2004.029843
Article
The Orkney based craft entrepreneur: Remote yet global?
McAuley A & Fillis I (2005) The Orkney based craft entrepreneur: Remote yet global?. Journal of Small Business and Enterprise Development, 12 (4), pp. 498-509. https://doi.org/10.1108/14626000510628180
Article
Grunert KG, Jeppesen LF, Jespersen KR, Sonne A, Hansen K, Trondsen T & Young J (2005) Market orientation of value chains: A conceptual framework based on four case studies from the food industry. European Journal of Marketing, 39 (5-6), pp. 428-455. https://doi.org/10.1108/03090560510590656
Article
Price links between auction and direct sales of fresh and frozen fish in North Norway (1997-2003)
Helstad K, Vassdal T, Trondsen T & Young J (2005) Price links between auction and direct sales of fresh and frozen fish in North Norway (1997-2003). Marine Resource Economics, 20 (3), pp. 305-322. http://ageconsearch.umn.edu/handle/28216
Article
E-business development: An exploratory investigation of the small firm
Fillis I & Wagner B (2005) E-business development: An exploratory investigation of the small firm. International Small Business Journal, 23 (6), pp. 604-634. https://doi.org/10.1177/0266242605057655
Article
An exploratory study of SME local sourcing and supplier development in the grocery retail sector
Wagner B, Fillis I & Johansson U (2005) An exploratory study of SME local sourcing and supplier development in the grocery retail sector. International Journal of Retail and Distribution Management, 33 (10), pp. 716-733. https://doi.org/10.1108/09590550510622272
Article
Joseph M, Sekhon Y, Stone G & Tinson J (2005) An exploratory study on the use of banking technology in the UK: A ranking of importance of selected technology on consumer perception of service delivery performance. International Journal of Bank Marketing, 23 (5), pp. 397-413. https://doi.org/10.1108/02652320510612474
Article
Nuttall P & Tinson J (2005) Exploring Peer Group Influence by Considering the Use and Consumption of Popular Music among Early Adolescents. Marketing Review, 5 (4), pp. 357-370. http://tmr.publisher.ingentaconnect.com/content/westburn/tmr/2005/00000005/00000004/art00006
Article
The mind versus market share guide to brand equity
Baker C, Nancarrow C & Tinson J (2005) The mind versus market share guide to brand equity. International Journal of Market Research, 47 (5), pp. 525-542. http://www.mrs.org.uk.ezproxy.stir.ac.uk/ijmr_article/article/80563
Research Report
Publications on Retail Planning in 2004
Findlay A & Sparks L (2005) Publications on Retail Planning in 2004. National Retail Planning Forum. National Retail Planning Forum. http://www.nrpf.org.uk
Article
Tinson J & Nancarrow C (2005) The influence of children on purchases: the development of measures for gender role orientation and shopping savvy. International Journal of Market Research, 47 (1), pp. 5-27. http://www.mrs.org.uk.ezproxy.stir.ac.uk/ijmr_article/article/79727
Book Chapter
Johansson U & Burt S (2005) Inköpsprocessor för egna märkesvaror och leverantörsmärkesvaror i dagligvaruhandeln – en studie av Storbritannien, Italien och Sverge. In: Anselmsson J & Johansson U (eds.) Dagligvaruhandelns egna märkesvaror - konsekvenser och utvecklingstendenser. Lund Studies in Economics and Management, 83. Lund, Sweden: Lund Business Press, pp. 21-41.
Conference Proceeding
The presentation of interpretive research
Black I (2005) The presentation of interpretive research. In: .. unknown, 01.01.1900-02.01.1900. unpublished.
Conference Proceeding
Black I (2005) Means matter, but variance matters too: decomposing response latency influences on variance heterogeneity in stated choice experiments. In: .. unknown, 01.01.1900-02.01.1900. unpublished.
Article
Designing and Implementing Internet Questionnaires Using Microsoft Excel
Black I, Efron A, Rose JM & Ioannou C (2005) Designing and Implementing Internet Questionnaires Using Microsoft Excel. Australasian Marketing Journal, 13 (2), pp. 61--72. https://doi.org/10.1016/S1441-3582%2805%2970078-1
Article
Marketing Masterclass — Pharmaceutical marketing strategy: Lessons from the medical literature
Black I (2005) Marketing Masterclass — Pharmaceutical marketing strategy: Lessons from the medical literature. Journal of Medical Marketing, 5 (2), pp. 119--125. https://doi.org/10.1057/palgrave.jmm.5040215
Article
Development and Empirical Test of a Grocery Retail Instore Logistics Model
Kotzab H & Teller C (2005) Development and Empirical Test of a Grocery Retail Instore Logistics Model. British Food Journal, 107 (8), pp. 594-605. https://doi.org/10.1108/00070700510610995
Conference Proceeding
Investigating Community or Peer Group Influence among Early Adolescents
Nuttall P & Tinson J (2005) Investigating Community or Peer Group Influence among Early Adolescents. In: Purchase S (ed.) ANZMAC 2005 Conference: Consumer Behaviour - Program. ANZMAC 2005: "Broadening the Boundaries": Australian and New Zealand Marketing Academy Annual Conference, Freemantle, Australia, 5-7 December 2005, Freemantle, Australia, 05.12.2007-07.12.2007. Australia: ANZMAC, pp. 236-242. http://pandora.nla.gov.au/pan/25410/20060410-0000/smib.vuw.ac.nz_8081/WWW/ANZMAC2005/index.html
Conference Proceeding
Multiple Selves and the Relevance of the Familial Context
Nuttall P & Tinson J (2005) Multiple Selves and the Relevance of the Familial Context. In: Purchase S (ed.) ANZMAC 2005 Conference: Consumer Behaviour - Program. ANZMAC 2005: "Broadening the Boundaries": Australian and New Zealand Marketing Academy Annual Conference, Freemantle, Australia, 5-7 December 2005, Freemantle, Australia, 05.12.2005-07.12.2005. Fremantle, Western Australia: ANZMAC, pp. 243-249. http://pandora.nla.gov.au/pan/25410/20060410-0000/smib.vuw.ac.nz_8081/WWW/ANZMAC2005/index.html
Conference Proceeding
Tweenagers influence on purchase decision-making: A gender role orientation (GRO) perspective
Tinson J & Nancarrow C (2005) Tweenagers influence on purchase decision-making: A gender role orientation (GRO) perspective. In: Purchase S (ed.) ANZMAC 2005 Conference: Consumer Behaviour - Program. ANZMAC 2005: "Broadening the Boundaries": Australian and New Zealand Marketing Academy Annual Conference, Freemantle, Australia, 5-7 December 2005, Freemantle, Australia, 05.12.2005-07.12.2005. Fremantle, Western Australia: ANZMAC, pp. 346-351. http://pandora.nla.gov.au/pan/25410/20060410-0000/smib.vuw.ac.nz_8081/WWW/ANZMAC2005/index.html
Article
Cummins S, Findlay A, Petticrew M & Sparks L (2005) Healthy Cities: The Impact of Food Retail-led Regeneration on Food Access, Choice and Retail Structure. Built Environment, 31 (4), pp. 288-301. https://doi.org/10.2148/benv.2005.31.4.288
Article
The role of medium-sized firms in retail change in Japan
Dawson J & Larke R (2005) The role of medium-sized firms in retail change in Japan. International Review of Retail, Distribution and Consumer Research, 15 (4), pp. 401-422. https://doi.org/10.1080/09593960500197511
Article
Natural experiments: an underused tool for public health?
Petticrew M, Cummins S, Ferrell C, Findlay A, Higgins C, Hoy C, Kearns A & Sparks L (2005) Natural experiments: an underused tool for public health?. Public Health, 119 (9), pp. 751-757. https://doi.org/10.1016/j.puhe.2004.11.008
Conference Paper (unpublished)
Consumer Co-operatives and Retail Internationalisation: Problems and Prospects
Davies K & Burt S (2005) Consumer Co-operatives and Retail Internationalisation: Problems and Prospects. British Academy of Marketing Conference, Saïd Business School, University of Oxford, 13-15 September 2005, Oxford, UK, 13.09.2005-15.09.2005.
Conference Paper (unpublished)
The Impact of Community Co-operatives on Shopping Behaviour in Rural Communities
Calderwood E & Davies K (2005) The Impact of Community Co-operatives on Shopping Behaviour in Rural Communities. International Cooperative Alliance Conference, Cork, 11-14 August 2005: The Contribution of Co-operatives to Community Culture, Dublin, Ireland, 11.08.2005-14.08.2005.
Conference Paper (unpublished)
Consumer Co-operatives and Retail Internationalisation: Problems and Prospects
Davies K & Burt S (2005) Consumer Co-operatives and Retail Internationalisation: Problems and Prospects. International Cooperative Alliance Conference, Cork, 11-14 August 2005: The Contribution of Co-operatives to Community Culture, Cork, Ireland, 11.08.2005-14.08.2005.
Article
Special Issue: Assessing Retail Productivity
Sparks L (2005) Special Issue: Assessing Retail Productivity. International Review of Retail, Distribution and Consumer Research, 15 (3), pp. 227-236. https://doi.org/10.1080/09593960500119465
Article
Event-Marketing as Innovative Marketing Communications: Reviewing the German Experience
Wohlfeil M & Whelan S (2005) Event-Marketing as Innovative Marketing Communications: Reviewing the German Experience. Journal of Customer Behaviour, 4 (2), pp. 181-207. http://jcb.publisher.ingentaconnect.com/content/westburn/jcb/2005/00000004/00000002/art00003
Lecture
Nuttall P & Tinson J (2005) Exploring Peer Group Influence by Considering the Use and Consumption of Popular Music among Early Adolescents (Presentation) 38th Academy of Marketing Conference: "Marketing: Building Business, Shaping Society", Dublin, Ireland, 06.07.2005-08.07.2005. http://web.ebscohost.com.ezproxy.stir.ac.uk/ehost/detail?vid=3&sid=db2b2024-95a8-4178-9507-35786d69f261%40sessionmgr4&hid=21&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=19163898
Conference Paper (unpublished)
Co-operative Principles and International Expansion - the example of NTUC FairPrice
Davies K (2005) Co-operative Principles and International Expansion - the example of NTUC FairPrice. European Association for Education and Research in Commercial Distribution Conference, Lund, June 29 – July 1 2005, Lund, Sweden, 29.06.2005-01.07.2005.
Article
How to Target Movers and Shakers
Tinson J, Bristowe L & Nancarrow C (2005) How to Target Movers and Shakers. Admap, (461), pp. 40-42. http://www.warc.com/Content/ContentViewer.aspx?ID=e5344e56-6006-46c3-81ef-f337c2640b74&q=tinson&MasterContentRef=e5344e56-6006-46c3-81ef-f337c2640b74
Article
Shutting up shop: Understanding the international exit process in retailing
Jackson TP, Mellahi K & Sparks L (2005) Shutting up shop: Understanding the international exit process in retailing. Service Industries Journal, 25 (3), pp. 355-371. https://doi.org/10.1080/02642060500050475
Article
Retail internationalisation: From formats to implants
Burt S, Davies K, McAuley A & Sparks L (2005) Retail internationalisation: From formats to implants. European Management Journal, 23 (2), pp. 195-202. https://doi.org/10.1016/j.emj.2005.02.006
Article
Culinary tourism: An exploratory reading of contemporary representations of cooking
Brownlie D, Hewer P & Horne S (2005) Culinary tourism: An exploratory reading of contemporary representations of cooking. Consumption, Markets and Culture, 8 (1), pp. 7-26. https://doi.org/10.1080/10253860500068937
Article
Large scale food retail interventions and diet
Cummins S, Petticrew M, Sparks L & Findlay A (2005) Large scale food retail interventions and diet. BMJ, 330 (7493), pp. 683-684. https://doi.org/10.1136/bmj.330.7493.683
Commentary
Investment bank analysts and retail research
Palmer M & Sparks L (2004) Investment bank analysts and retail research. Commentary on: Wrigley N, Currah A, Wood S, 2003, Investment bank analysts and knowledge in economic geography, in Environment and Planning A, 35, 381-387. Environment and Planning A, 36 (9), pp. 1521-1528. https://doi.org/10.1068/a3775
Article
Johansson U & Burt S (2004) The Buying of Private Brands and Manufacturer Brands in Grocery Retailing: A Comparative Study of Buying Processes in the UK, Sweden and Italy. Journal of Marketing Management, 20 (7-8), pp. 799-824. https://doi.org/10.1362/0267257041838737
Edited Book
International Retailing Plans and Strategies in Asia
Dawson J (ed.) (2004) International Retailing Plans and Strategies in Asia, First ed. Binghampton, NY: International Business Press (an imprint of the Haworth Press).
Book Chapter
Retail change in Britain during 30 years: The strategic use of economies of scale and scope
Dawson J (2004) Retail change in Britain during 30 years: The strategic use of economies of scale and scope. In: Distribution and Society in Modern Japan: Essays in Honour of Yoshiaki Shiraishi. Kobe: Minerva Press, pp. 56-68.
Article
Channel Power, Conflict and Conflict Resolution in International Fashion Retailing
Moore CM, Birtwistle G & Burt S (2004) Channel Power, Conflict and Conflict Resolution in International Fashion Retailing. European Journal of Marketing, 38 (7), pp. 749-769. https://doi.org/10.1108/03090560410539230
Article
Polls as Marketing Weapons: Implications for the Market Research Industry
Nancarrow C, Tinson J & Evans M (2004) Polls as Marketing Weapons: Implications for the Market Research Industry. Journal of Marketing Management, 29 (5/6), pp. 639-655. https://doi.org/10.1362/0267257041324016
Book Chapter
Temperature-controlled supply chains
Smith D & Sparks L (2004) Temperature-controlled supply chains. In: Bourlakis M & Weightman P (eds.) Food Supply Chain Management. First ed. Oxford, UK: Wiley-Blackwell, pp. 179-198. http://eu.wiley.com/WileyCDA/WileyTitle/productCd-1405101687.html
Book Chapter
Enterprise Resource Planning (ERP) Systems: issues in implementation
West M & Sparks L (2004) Enterprise Resource Planning (ERP) Systems: issues in implementation. In: Fernie J & Sparks L (eds.) Logistics and retail management: insights into current practice and trends from leading experts. Second ed. London, UK: Kogan Page, pp. 209-230.
Book Chapter
Transforming technologies: retail exchanges and RFID
Sparks L & Wagner B (2004) Transforming technologies: retail exchanges and RFID. In: Fernie J & Sparks L (eds.) Logistics and retail management: insights into current practice and trends from leading experts. Second ed. London, UK: Kogan Page, pp. 188-208.
Book Chapter
Temperature-controlled supply chains
Smith D & Sparks L (2004) Temperature-controlled supply chains. In: Fernie J & Sparks L (eds.) Logistics and retail management: insights into current practice and trends from leading experts. Second ed. London, UK: Kogan Page, pp. 121-137.
Book Chapter
Logistics in Tesco: past, present and future
Smith D & Sparks L (2004) Logistics in Tesco: past, present and future. In: Fernie J & Sparks L (eds.) Logistics and retail management: insights into current practice and trends from leading experts. Second ed. London, UK: Kogan Page, pp. 101-120.
Book Chapter
Retail Logistics: changes and challenges
Fernie J & Sparks L (2004) Retail Logistics: changes and challenges. In: Fernie J & Sparks L (eds.) Logistics and retail management: insights into current practice and trends from leading experts. Second ed. London, UK: Kogan Page, pp. 1-25.
Edited Book
Logistics and retail management: insights into current practice and trends from leading experts
Fernie J & Sparks L (eds.) (2004) Logistics and retail management: insights into current practice and trends from leading experts, Second ed. London, UK: Kogan Page.
Research Report
Sparks L (2004) Research Study on the Effectiveness of NPPG8: Town Centres and Retailing - Full Report of Findings (CBRE, University of Stirling, Colin Buchanan and Partners). Scottish Executive. Scottish Executive Development Department, Edinburgh. http://www.scotland.gov.uk/Publications/2004/01/18825/32297
Article
Delivering customer loyalty schemes in retailing: exploring the employee dimension
Smith A, Sparks L, Hart S & Tzokas N (2004) Delivering customer loyalty schemes in retailing: exploring the employee dimension. International Journal of Retail and Distribution Management, 32 (4), pp. 190-204. https://doi.org/10.1108/09590550410528962
Article
Smith A & Sparks L (2004) All About Eve?. Journal of Marketing Management, 20 (3-4), pp. 363-385. https://doi.org/10.1362/026725704323080452
Book Chapter
The theory and practice of visual arts marketing
Fillis I (2004) The theory and practice of visual arts marketing. In: Kerrigan F, Fraser P & Ozbilgin M (eds.) Arts Marketing. Oxford: Elsevier Butterworth-Heinemann, pp. 119-138.
Speech
Using Microsoft Excel as an alternative survey instrument
Black I (2004) Using Microsoft Excel as an alternative survey instrument. unknown, 01.01.2004-02.01.2004.
Conference Proceeding
Response time influences on stated preference choice experiments
Black I (2004) Response time influences on stated preference choice experiments. In: unknown. unknown, 01.01.1900-02.01.1900. unknown.
Conference Proceeding
Measuring customer satisfaction response modes: Fournier and Mick revisited
Black I (2004) Measuring customer satisfaction response modes: Fournier and Mick revisited. In: unknown. unknown, 01.01.1900-02.01.1900. unknown.
Lecture
Targeting Consumer Movers and Shakers
Tinson J, Bristowe L & Nancarrow C (2004) Targeting Consumer Movers and Shakers (Presentation) 2004 Media Research Group Conference, Madrid, Spain, 30.11.2004-30.11.2004.
Article
The UK Research Assessment Exercise (RAE) 2001 and Retail Research Output
Dawson J, Findlay A & Sparks L (2004) The UK Research Assessment Exercise (RAE) 2001 and Retail Research Output. International Review of Retail, Distribution and Consumer Research, 14 (4), pp. 479-491. https://doi.org/10.1080/0959396042000260906
Article
The international divestment activities of European grocery retailers
Burt S, Dawson J & Sparks L (2004) The international divestment activities of European grocery retailers. European Management Journal, 22 (5), pp. 483-492. https://doi.org/10.1016/j.emj.2004.09.007
Article
Retail Planning: Development control or plan-led?
Findlay A & Sparks L (2004) Retail Planning: Development control or plan-led?. European Retail Digest, (42), pp. 60-62.
Research Report
Publications on Retail Planning in 2003
Findlay A & Sparks L (2004) Publications on Retail Planning in 2003. National Retail Planning Forum. National Retail Planning Forum. http://www.nrpf.org.uk
Lecture
Migrant Market Opportunities: National Identity and Consumption
Tinson J, Nancarrow C & Nancarrow P (2004) Migrant Market Opportunities: National Identity and Consumption (Presentation) 33rd European Marketing Academy (EMAC) Annual Conference 2004: Murcia, Spain, 18-21 May 2004, Murcia, Spain, 18.05.2004-21.05.2004.
Article
Japanese Retailing Through the 1990s: Retailer Performance in a Decade of Slow Growth
Dawson J & Larke R (2004) Japanese Retailing Through the 1990s: Retailer Performance in a Decade of Slow Growth. British Journal of Management, 15 (1), p. 73–94. https://doi.org/10.1111/j.1467-8551.2004.t01-1-00401.x
Article
The internationalizing smaller craft firm - Insights from the marketing/entrepreneurship interface
Fillis I (2004) The internationalizing smaller craft firm - Insights from the marketing/entrepreneurship interface. International Small Business Journal, 22 (1), pp. 57-82. https://doi.org/10.1177/0266242604039481
Edited Book
The Internationalisation of Retailing in Asia
Dawson J, Mukoyama M, Choi SC & Larke R (eds.) (2003) The Internationalisation of Retailing in Asia, First ed. Routledge Advances in Asia-Pacific Business, 13. London, UK: RoutledgeCurzon.
Book Chapter
Fast Retailing: We won't tell you what to wear
Davies K (2003) Fast Retailing: We won't tell you what to wear. In: Freathy P (ed.) The Retailing Book: Principles and Applications. First ed. Harlow, UK: Pearson Education Ltd, pp. 155-165.
Article
Retail exchanges: a research agenda
Sparks L & Wagner B (2003) Retail exchanges: a research agenda. Supply Chain Management, 8 (1), pp. 17-25. https://doi.org/10.1108/13598540310463323
Book Chapter
The Retail Context: An Overview
Burt S & Sparks L (2003) The Retail Context: An Overview. In: Freathy P (ed.) The Retailing Book: principles and applications. Harlow: Pearson Education Limited, pp. 3-30. http://catalogue.pearsoned.co.uk/educator/product/The-Retailing-Book-Principles-and-Applications/9780273655480.page
Article
Trondsen T, Helstad K & Young J (2003) Market-oriented regional fisheries management - An analysis of four fish regions in the North Atlantic. Ocean and Coastal Management, 46 (9-10), pp. 917-941. https://doi.org/10.1016/S0964-5691%2803%2900066-8
Article
E-business and e-supply strategy in small and medium sized businesses (SMEs)
Wagner B, Fillis I & Johansson U (2003) E-business and e-supply strategy in small and medium sized businesses (SMEs). Supply Chain Management, 8 (3-4), pp. 343-354. https://doi.org/10.1108/13598540310490107
Article
Retail statistics at your fingertips
Findlay A (2003) Retail statistics at your fingertips. International Journal of Retail and Distribution Management, 31 (12), pp. 644-649. https://doi.org/10.1108/09590550310507777
Book Chapter
Making Tracks: Loyalty Cards As Consumer Surveillance
Smith A & Sparks L (2003) Making Tracks: Loyalty Cards As Consumer Surveillance. In: Turley D & Brown S (eds.) European Advances in Consumer Research, Volume 6. Association for Consumer Research, pp. 368-373. http://www.acrwebsite.org/search/view-conference-proceedings.aspx?Id=11294
Article
Food retailers and financial services in the UK: a co-opetitive perspective
Martinelli E & Sparks L (2003) Food retailers and financial services in the UK: a co-opetitive perspective. British Food Journal, 105 (9), pp. 577-590. https://doi.org/10.1108/00070700310497327
Book Chapter
Sparks L (2003) Retail Logistics. In: Freathy P (ed.) The retailing book: principles and applications. First ed. Harlow, UK: Prentice Hall/Financial Times, pp. 251-272. http://www.pearsoned.co.uk/bookshop/detail.asp?WT.oss=0273655485&WT.oss_r=1&item=100000000016184
Book Chapter
The Internationalisation of Grocery Retailing
Burt S & Sparks L (2003) The Internationalisation of Grocery Retailing. In: Freathy P (ed.) The retailing book: principles and applications. First ed. Harlow, UK: Prentice Hall/Financial Times, pp. 31-44. http://www.pearsoned.co.uk/bookshop/detail.asp?WT.oss=0273655485&WT.oss_r=1&item=100000000016184
Book Chapter
Burt S & Limmack R (2003) The Operating Performance of Companies Involved in Acquisitions in the UK Retailing Sector, 1977-1992. In: Cooper C & Gregory A (eds.) Advances in Mergers and Acqusitions. Advances in Mergers and Aquisitions, Volume 2. Emerald Group Publishing Limited, pp. 147-176. http://www.emeraldinsight.com/doi/book/10.1016/S1479-361X%282003%292
Conference Paper (unpublished)
Pharmaceutical marketing effectiveness: learning lessons from medical error research
Black I (2003) Pharmaceutical marketing effectiveness: learning lessons from medical error research. unknown, 01.01.2003-02.01.2003.
Conference Paper (unpublished)
Perceptions of risk in e-commerce
Black I (2003) Perceptions of risk in e-commerce. Unknown, 01.01.2003-02.01.2003.
Conference Proceeding
For the food cupboard or the medicine cabinet? Choice factors for functional foods
Black I (2003) For the food cupboard or the medicine cabinet? Choice factors for functional foods. In: ANZMAC 2003 Conference Proceedings Adelaide 1-3 December 2003. ANZMAC, 01.12.2003-03.12.2003. Adelaide, Australia, pp. 264--270.
Article
Value-adding partnerships and co-opetition models in the grocery industry
Kotzab H & Teller C (2003) Value-adding partnerships and co-opetition models in the grocery industry. International Journal of Physical Distribution and Logistics Management, 33 (3), pp. 268-281. https://doi.org/10.1108/09600030310472005
Article
Failure in International Retailing: research propositions
Burt S, Dawson J & Sparks L (2003) Failure in International Retailing: research propositions. International Review of Retail, Distribution and Consumer Research, 13 (4), pp. 355-373. https://doi.org/10.1080/0959396032000129471