Contact money support

Application assistance appointments

We offer application assistance appointments where a member of our team can discuss the funds that you are eligible to apply to and guide you through the discretionary and assistance funds application process. Please book an appointment if you have any questions about:

  • The evidence that you may need for your application
  • Trouble with completing the application process or form
  • Help filling out your form and/or workbook
  • Other general questions about the funds
Application assistance appointments run at the following times
Day of the week Times
Monday 10:00 - 11:00
Tuesday 11:00 - 12:00
Wednesday 11:00 - 12:00
Thursday 11:00 - 12:00
Friday 11:00 - 12:00

Money advice appointments

Money advice appointments run at the following times
Day of the week Times
Monday 14:00 - 16:30
Tuesday 13:00 - 15:30
Thursday 14:00 - 16:30

All appointments are available face to face or by MS Teams video call. Please contact the Student Services Hub to book an appointment.

Complaints

If you have a complaint, there is a formal complaints procedure.