Contact money support

Money advice appointments

Money advice appointments run at the following times
Day of the week Times
Tuesday 1:00pm - 3:45pm
Thursday 10:00am - 12:40pm
2:00pm - 16:40pm

All appointments are available face to face or by MS Teams video call. Please contact the Student Services Hub to book an appointment.

Application assistance appointments

We offer application assistance appointments where a member of our team can guide you through the discretionary and assistance funds application process. Please book an appointment if you have any questions about:

  • The evidence that you may need for your application
  • Trouble with completing the application process or form
  • Help filling out your form and/or workbook
  • Other general questions about the funds
Application assistance appointments run at the following times
Day of the week Times
Monday 11:00am - 12:00pm
Tuesday 11:00am - 12:00pm
Wednesday 11:00am - 12:00pm
Thursday 12:00pm - 1:00pm
Friday 11:00am - 12:00pm

Complaints

If you have a complaint, there is a formal complaints procedure.