Contact money support
Application assistance appointments
We offer application assistance appointments where a member of our team can discuss the funds that you are eligible to apply to and guide you through the discretionary and assistance funds application process. Please book an appointment if you have any questions about:
- The evidence that you may need for your application
- Trouble with completing the application process or form
- Help filling out your form and/or workbook
- Other general questions about the funds
| Day of the week | Times |
|---|---|
| Monday | 10:00 - 11:00 |
| Tuesday | 11:00 - 12:00 |
| Wednesday | 11:00 - 12:00 |
| Thursday | 11:00 - 12:00 |
| Friday | 11:00 - 12:00 |
Money advice appointments
| Day of the week | Times |
|---|---|
| Monday | 14:00 - 16:30 |
| Tuesday | 13:00 - 15:30 |
| Thursday | 14:00 - 16:30 |
All appointments are available face to face or by MS Teams video call. Please contact the Student Services Hub to book an appointment.
Complaints
If you have a complaint, there is a formal complaints procedure.