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Student Learning Services

We want to make sure every student at the University of Stirling gets the most out of their time here. One of the ways we do that is by running a regular schedule of workshops and tutorials organised by our Student Learning Services team. No matter what stage of your studies you’re at, you can take advantage of drop-in sessions, workshops and other services designed to help you become an independent, successful learner.

Contact Student Learning Services

Email: sls@stir.ac.uk

Call: +44 (0) 1786 466022

Visit: Room 2A1, Cottrell Building

Our services

Prospective student speaking to another student at open day

Drop-in tutorials

An opportunity to discuss any aspect of your learning, studying and academic work.  

group of students talking

Study skills workshops

See topics, dates, times and info on what we offer.

students talking with lecturer

Booked tutorials

Designed for students who need extra support for a variety of reasons. 

Information for staff

Student Learning Services works with staff to embed learning strategies into the curriculum. Read more about how to connect students with our resources. 

Confidentiality and data storage

  • What information we collect

    Student Learning Services (SLS) strive to maintain the highest possible standards of privacy and data security.

    SLS run a confidential service where students can discuss their academic issues with SLS tutors. It is essential for SLS Tutors to keep brief factual notes on their engagement with students. Notes may include limited personal information, key issues discussed with the tutor and any agreed actions.

  • How information is stored and shared

    All student notes are stored securely within the case management system operated by SLS and are available to a limited number of appropriate support staff. These notes are not available to academic staff, except under exceptional circumstances.

    Exceptional circumstances might include:

    • Where the member of staff has the consent of the student to disclose the information
    • Where the member of staff or the University would be liable to civil or criminal court procedure if the information was not disclosed
    • Where the member of staff believes the student or a third party is in danger/at risk of harm
    • Where there is a legal requirement to disclose information.
    • Where the information is required by the police for the prevention or detection or crime or the apprehension or prosecution of an offender and not providing the information would prejudice the investigation.
    • Where it is necessary to share this information with colleagues on a need to know basis to help them provide robust and appropriate support to the student or third parties. This might include, for example, senior staff in the Accommodation Services team or a Personal Tutor.

    Wherever possible, we will seek the consent of students to share information and we will encourage them to disclose this themselves where appropriate. However, if there is no indication that this has happened, or is likely to happen, or if the risk of harm is sufficiently acute, we may pass on the information directly to relevant staff or to external parties.

  • What we use the information for

    We collate and collate this data so that we can provide students with continuity of service when working with different tutors.  These notes allow us to identify your support needs and ensure we provide appropriate advice and guidance. We also use the data to monitor uptake and use of the service and to ensure that we can identify any gaps in academic support at the university. SLS produce reports on trends, for example which cohorts of students access our services and how satisfied students are with the support they receive. Student information may at times be used for these statistical monitoring purposes, but no individual student will be identifiable from reports produced using that data.

  • How long do we keep your information?

    SLS retain information and notes for a student for one year after a student either leaves or graduates from the University of Stirling. Information will then be destroyed confidentially.

  • Information Rights

    In accordance with the Data Protection Act 1998 and the EU General Data Protection Regulations, individuals have certain rights regarding the use of their information, including but not limited to the following:

    Right to withhold or withdraw consent - What to do if you do not want us to keep a record of your interaction with SLS 

    A student has the right to withhold or withdraw consent for us to record, store and use their information.

    Please let us know if you are not willing for us to keep a record of the tutorial session/s or you want to withdraw consent after the event. Either discuss this with us during a tutorial or you can e-mail SLS on sls@stir.ac.uk. You can still access our services but it may be more difficult for us to provide adequate support or continuity of service.

    If you would like more details, please ask a member of SLS staff or email sls@stir.ac.uk

    Right to access information

    Students have a right of access to notes kept on them by making a Subject Access Request.

    Details of notes containing personal information are exempt from disclosure to third parties under Freedom of Information legislation.

    Right to rectification

    If students are aware that the information we collect or hold about them is inaccurate, they have the right to request that this information is rectified. Students can do this by contacting us at sls@stir.ac.uk.

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