COVID-19 (coronavirus) update
You can contact us in the following ways:
Talk to us: Live Chat via your portal
Call us: 01786 466022
Email us: firstname.lastname@example.org
Visit us: Due to the current Scottish Government restrictions the Student Services Hub is not open for face to face enquiries. You are still able to contact the team via Live Chat on your Portal, phone and email. Student Services will continue to provide 1-1 services and appointments, but these will be delivered either online or by phone.
Appointments are made via Resource Booker. Access it using your student login and select 'Speak to Hub Assistant'.
Appointments with Specialist Student Support Advisers and partners remain online. Contact us via any of our channels to register with our services and book an appointment with a specialist.
The Student Services Hub brings lots of services together to help you resolve
We can help you with questions on all of the services listed below, and you can get in touch with us by calling, emailing or visiting the Student Services Hub via the Queens Court entrance of the Cottrell Building.
Got an enquiry? #JustAsk
If you're a current student, please contact us from your University email account or include your student ID if you're emailing from a personal address.
British Sign Language (BSL) users can contact the University of Stirling via contact SCOTLAND-BSL, the online British Sign Language video relay interpreting service. Find out more on the
Hub opening hours
Monday, Wednesday, Thursday, Friday: 9am–5pm
Saturday and Sunday: closed
Our busiest times are 11am–2pm daily, so if you're in a hurry or don't want to wait we suggest contacting us outside of these times if possible.
Out of hours and emergency support
Find out where you can get support at any time.
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Stay connected with the Hub
See the latest updates and information from the Student Services Hub and other University services by following Student Services on Facebook and Twitter.