COVID-19 (coronavirus) update
From Monday 6th September The Student Hub will be fully open for all student enquiries
You can contact us in the following ways:
Chat to us: Live Chat via your portal – Monday – Friday 9am – 4.30pm (Tuesday 10am-4.30pm)
Call us: 01786 466022 – Monday – Friday 9am to 11am and 2pm to 4pm (Tuesday 10am-11am and 2pm-4pm)
Meet with us: Face to face front line enquiries are by appointment - Monday – Friday 10am – 4pm in The Student Hub –
Email us: firstname.lastname@example.org
Appointments are made via Resource Booker. Access it using your student login and select 'Speak to Hub Assistant'.
Appointments with specialist Student Support Advisers and partners are offered either Face to Face or via MS Teams. Please specify your preference at time of booking. Contact us via any of our channels to register with our services and book an appointment with a specialist.
A face covering is required when entering, leaving and moving around the Student Hub
The Student Services Hub brings lots of services together to help you resolve
We can help you with questions on all of the services listed below, and you can get in touch with us by calling, emailing or visiting the Student Services Hub via the Queens Court entrance of the Cottrell Building.
Got an enquiry? #JustAsk
If you're a current student, please contact us from your University email account or include your student ID if you're emailing from a personal address.
British Sign Language (BSL) users can contact the University of Stirling via contact SCOTLAND-BSL, the online British Sign Language video relay interpreting service. Find out more on the
Hub opening hours
Monday, Wednesday, Thursday, Friday: 9am–5pm
Saturday and Sunday: closed
Out of hours and emergency support
Find out where you can get support at any time.
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Stay connected with the Hub
See the latest updates and information from the Student Services Hub and other University services by following Student Services on Facebook and Twitter.