Information about collecting your award documents.
If you choose to attend your graduation ceremony your award documents will be presented to you at the ceremony.
Graduating in Absentia
Award documents, which includes certificate, will only be mailed to those students who have confirmed their postal address via the completion of the graduation registration process.
If you elect to graduate in absentia then during the graduation registration process you will confirm how you would like to receive your award documents selecting from one of the four options below:
You can collect it from the Student Hub from the day of graduation
You can nominate a friend to collect it from the Student Hub on your behalf from the day of graduation
The University can post it, via standard Royal Mail delivery, to the address you gave us during the graduation registration process
You can confirm that you will purchase DHL Delivery (tracked service) from the University Online Shop for your documents to be sent via a tracked service to the address you gave us during the graduation registration process
If you elect to graduate in absentia your award documents will be posted to the address you confirmed during the graduation registration process within two weeks of the graduation ceremony.
Collecting your certificate
Should you wish to collect your award documents, you will have the opportunity during the graduation registration process to confirm whether yourself or a friend will collect your documents. Please note that if your award documentation is not collected within 14 days of the graduation ceremony it will be posted to the address you confirmed during the graduation registration process
Non-receipt of certificate
There may be isolated instances where award documents are lost in the postal system. If the non-arrival of your award documents is due to failure to supply a correct or up-to-date address then you will be required to purchase replacement documents via the University online shop.
If your award documents do not arrive and there has been no change to your address then you are entitled to request a free replacement as long as it is requested within 3 months of the date of your graduation. Please allow up to 6 weeks for delivery before requesting a replacement certificate.