1. Direct debits must be presented strictly within the terms of the instructions you have signed, and you are protected by an Indemnity given by the University to the banks.
2. Your instruction permits payments of unspecified amounts and the University will inform you at least 14 days in advance of the amount and date of the payment. This is done via an accommodation invoice at the start of semester.
3. You always have the right to cancel your mandate simply by writing to your bank. It is your responsibility to ensure that Accommodation Services are also informed.
4. Your bank will reimburse you if a direct debit that doesn't conform to your instructions is charged to your account.
5. Direct debits can only be presented to a UK bank.
Please note that Accommodation Services require at least 7 working days' notice prior to rent collection dates to cancel a direct debit instruction. The University of Stirling does not accept any liability for any bank charges incurred by students as a result of a direct debit request being made against an account. Students are responsible for cancelling any direct debits directly with the bank.
If you find difficulty in opening a bank account which will accept direct debits you can make alternative arrangements with Accommodation Services by contacting this office in advance for approval.
Those students (particularly first year) who do not have a bank account will need to open one in order to pay in SAAS/local authority grant cheques and/or amounts from sponsors or other sources.
Students who are not resident in the UK and don't have a UK bank account will be allowed to submit the direct debit form after a UK account has been opened. Please note, however, that this form is required to be completed and returned to the Accommodation Services office at least three weeks prior to the date of the first instalment.
