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University of Stirling

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How to pay

In accepting your University accommodation, you enter into a legally binding agreement to pay all the rental charges associated with your bedroom. The University’s preferred method of payment for rent is Direct Debit, but other methods of payment are also accepted.

Payment methods

Direct Debit

Our preferred method of payment for rent is Direct Debit. You can set up a Direct Debit online during the process of accepting your room. Please contact us if you have any problems.

Online payments

You can pay for accommodation online throughout the year via the Accommodation Dashboard of your Student Portal account. 

Bank transfer

View our bank details. If you're making a transfer, please note you are liable for the senders and receivers charges.

Debit or credit card

You can make debit or credit card payments in our office or over the phone. Call us on +44 (0) 1786 467060.

Sterling cheques

Please make cheques payable to the University of Stirling.

Cash

If you prefer, you can also pay your accommodation rent in cash at our office.

Paying in instalments

You can choose to pay your rent in 1, 2, 3, or 9 separate instalments. These instalments will be based on the total rent due divided equally over the number of instalments requested. You should ensure your chosen account has sufficient funds to cover the rent payments on the days they are scheduled to be withdrawn.

Struggling to pay?

If at any time you find yourself in financial difficulties and are unable to pay your rent, please come and speak to us here at Accommodation Services. Staff are experienced in assisting students in such circumstances and agreement for different repayment schedules to suit individual needs can be reached.

Our Student Support Services team can offer advice on money matters, and you may also be eligible for additional hardship funds. Read more about the support available.

Non-payment of rent will result in a request to attend a meeting with Accommodation Services and may also result in you being asked to leave University accommodation.

If you need to discuss any aspect of your rent, please contact Accommodation Services and ask to speak to Susan Blakey on +44 (0) 1786 467063 or Andrew Orlik on +44 (0) 1786 466955.

Direct Debit terms and conditions

1. Direct debits must be presented strictly within the terms of the instructions you have signed, and you are protected by an Indemnity given by the University to the banks.

2. Your instruction permits payments of unspecified amounts and the University will inform you at least 14 days in advance of the amount and date of the payment. This is done via an accommodation invoice at the start of semester.

3. You always have the right to cancel your mandate simply by writing to your bank. It is your responsibility to ensure that Accommodation Services are also informed.

4. Your bank will reimburse you if a direct debit that doesn't conform to your instructions is charged to your account.

5. Direct debits can only be presented to a UK bank.

Please note that Accommodation Services require at least 7 working days' notice prior to rent collection dates to cancel a direct debit instruction. The University of Stirling does not accept any liability for any bank charges incurred by students as a result of a direct debit request being made against an account. Students are responsible for cancelling any direct debits directly with the bank.

If you find difficulty in opening a bank account which will accept direct debits you can make alternative arrangements with Accommodation Services by contacting this office in advance for approval.

Those students (particularly first year) who do not have a bank account will need to open one in order to pay in SAAS/local authority grant cheques and/or amounts from sponsors or other sources.

Students who are not resident in the UK and don't have a UK bank account will be allowed to submit the direct debit form after a UK account has been opened. Please note, however, that this form is required to be completed and returned to the Accommodation Services office at least three weeks prior to the date of the first instalment.

Contact us

If you have any questions about University of Stirling accommodation, please get in touch.

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