Partnership and Personalisation in Personal Care: Conflicts and Compromises



Rummery K, Lawrence J & Russell S (2022) Partnership and Personalisation in Personal Care: Conflicts and Compromises. Social Policy and Society.

Background: Personalisation in social care services has become a feature of the delivery of long-term care for disabled people in many developed welfare states. Aim: Scotland has used the devolution of health and social care powers to develop a personalisation scheme (known as ‘Self-directed Support’). The authors apply a theoretical and empirical framework to understand the experience of contemporary disabled users of personalised services. Methods: The authors use a Scottish data set of six focus groups and a survey of 126 disabled people and family carers. Results: The data showed that flexible funding and the ability to provide services that cross agency boundaries were instrumental in moving towards equitable outcomes. Conclusions: Although there are clear policy and practice barriers to inter-agency working in personalised care services, the evidence suggests that it is worth investing in overcoming these barriers for disabled people and family carers.

Inter-agency working; self-directed support; partnership; personalisation; personal care

Output Status: Forthcoming/Available Online

Social Policy and Society

StatusIn Press
FundersDRILL Disability Research on Independent Living & Learning (Scotland)
Publication date online26/08/2022
Date accepted by journal10/08/2022
PublisherCambridge University Press (CUP)

People (3)


Mrs Julia Lawrence

Mrs Julia Lawrence

Project Coordinator, Faculty of Social Sciences

Professor Kirstein Rummery

Professor Kirstein Rummery

Professor, Sociology, Social Policy & Criminology

Dr Siabhainn Russell

Dr Siabhainn Russell

Tutor (ASF), Sociology, Social Policy & Criminology

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