Watson R, Stimpson A, Hostick T & Walsh M (2002) Health Care and Change Management in the Context of Prisons: Rapid reviews of the literature in two parts. National Institute for Health and Clinical Excellence (NICE). http://www.nice.org.uk/aboutnice/whoweare/aboutthehda/hdapublications/health_care_and_change_management_in_the_context_of_prisons.jsp
First paragraph: The literature review of factors promoting or inhibiting change finds that there is no unified science of change management and that there is a general lack of empirical evidence across the board about change management in all domains of human industry.
- We have proposed a general five-level evidence framework that can be used to categorise broadly the quality of evidence for and commission research into prison management.
- We argue that proposals for change should be subjected to a formal decision making process in keeping with good practice in decision making in which alternatives to the proposed change are also evaluated.
- We find that change can occur to structures, processes, outcomes and people (table 6) in planned or unintended ways, gradually or radically.
- Despite the lack of empirical evidence we find that there is a broad consensus on the features of successful change management approaches.