van der Heijden K, Cairns G, Burt G & Wright G (2004) The Psychology of Why Organisations are Slow to Adapt and Change. Journal of General Management, 29 (4), pp. 21-36. http://www.braybrooke.co.uk/tabid/99/Default.aspx?articleId=83
Bias in human decision making can make organisations slow to change, but what can be done about it ?
Journal of General Management: Volume 29, Issue 4