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Research Report

Openness in Scottish Water: A review of consultation, customer relations and communications in the Scottish Water Industry

Citation
Dinan W, Miller D, Watterson A & Malcolm C (2003) Openness in Scottish Water: A review of consultation, customer relations and communications in the Scottish Water Industry. WCCPS.

Keywords
Openness; Transparency; PR; Customer Relations; Scottish Water; Public Health; Regulation

StatusPublished
Author(s)Dinan, William; Miller, David; Watterson, Andrew; Malcolm, Cari
Publication date31/12/2003
PublisherWCCPS
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