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Book Chapter

Assessing the Impact of Systems Modelling in the Redesign of an Emergency Department

Citation
Mould G, Bowers J, Dewar C & McGugan E (2016) Assessing the Impact of Systems Modelling in the Redesign of an Emergency Department. In: Mustafee N (ed.) Operational Research for Emergency Planning in Healthcare: Volume 2. OR Essentials. Basingstoke: Palgrave MacMillan, pp. 31-47. http://www.palgrave.com/de/book/9781137573261

Abstract
An evaluation of the benefits of two complementary approaches to systems modelling: process mapping and simulation.  The evaluation includes both a qualitative assessment of the impact of the modelling and a statistcial co-varnace analysis of the effect on patient-time in the Emergency Department of changes stimulated by the modelling.

Keywords
health; emergency department; system modelling; simulation; process mapping; evaluation

StatusPublished
Author(s)Mould, Gillian; Bowers, John; Dewar, Colin; McGugan, Elizabeth
Title of seriesOR Essentials
Publication date31/12/2016
PublisherPalgrave MacMillan
Publisher URLhttp://www.palgrave.com/de/book/9781137573261
Place of publicationBasingstoke
ISBN978-1-137-57326-1
eISBN978-1-137-57328-5
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