Assessing the Impact of Systems Modelling in the Redesign of an Emergency Department

Citation

Mould G, Bowers J, Dewar C & McGugan E (2016) Assessing the Impact of Systems Modelling in the Redesign of an Emergency Department. In: Mustafee N (ed.) Operational Research for Emergency Planning in Healthcare: Volume 2. OR Essentials. Basingstoke: Palgrave MacMillan, pp. 31-47. http://www.palgrave.com/de/book/9781137573261

Abstract
An evaluation of the benefits of two complementary approaches to systems modelling: process mapping and simulation.  The evaluation includes both a qualitative assessment of the impact of the modelling and a statistcial co-varnace analysis of the effect on patient-time in the Emergency Department of changes stimulated by the modelling.

Keywords
health; emergency department; system modelling; simulation; process mapping; evaluation