Citation Mould G, Bowers J, Dewar C & McGugan E (2016) Assessing the Impact of Systems Modelling in the Redesign of an Emergency Department. In: Mustafee N (ed.) Operational Research for Emergency Planning in Healthcare: Volume 2. OR Essentials. Basingstoke: Palgrave MacMillan, pp. 31-47. http://www.palgrave.com/de/book/9781137573261
Abstract An evaluation of the benefits of two complementary approaches to systems modelling: process mapping and simulation. The evaluation includes both a qualitative assessment of the impact of the modelling and a statistcial co-varnace analysis of the effect on patient-time in the Emergency Department of changes stimulated by the modelling.
Keywords health; emergency department; system modelling; simulation; process mapping; evaluation
Mould, Gillian; Bowers, John; Dewar, Colin; McGugan, Elizabeth