Using appreciative inquiry to implement person-centred dementia care in hospital wards

Citation

Scerri A, Innes A & Scerri C (2019) Using appreciative inquiry to implement person-centred dementia care in hospital wards. Dementia, 18 (1), pp. 190-209. https://doi.org/10.1177/1471301216663953

Abstract
The quality of care of persons with dementia in hospitals is not optimal and can be challenging. Moreover, staff may find difficulty in translating what they have learned during training into practice. This paper report the development and evaluation of a set of workshops using an appreciative inquiry approach to implement person-centred dementia care in two hospital wards. Staff worked collaboratively to develop a ward vision and to implement a number of action plans. Using appreciative inquiry approach, staff attitudes towards persons with dementia improved, inter-professional collaboration was enhanced and small changes in staff practices were noted. Dementia care in hospitals can be enhanced by empowering staff to take small but concrete actions after they engage in appreciative inquiry workshops, during which they are listened to and appreciated for what they can contribute.

Keywords
appreciative inquiry; dementia; hospital wards; person-centred care; evaluation; staff empowerment

Journal
Dementia: Volume 18, Issue 1