Hennessy C (1987) Risks and Resources: Service Allocation Decisions in a Consolidated Model of Long-Term Care. Journal of Applied Gerontology, 6 (2), pp. 139-155. https://doi.org/10.1177/073346488700600201
Efficient and equitable allocation of long-term care services by case managers depends on an accurate match of client needs with available resources. To date, however, systematic descriptions of case managers' decision-making process in service assignment have been lacking. This study employs an ethnographic approach to examine the rationale for service choice used by a multidisciplinary case management team within a consolidated model of community-based long-term care. It focuses on the team's assessment of “risk, ” both to client and to organization, in providing certain high-cost categories of care, and identifies several key characteristics of the individual and the resource system used to formulate service decisions. © 1987, Sage Publications. All rights reserved.
Journal of Applied Gerontology: Volume 6, Issue 2