Using process-mapping to design integrated health information management systems

Citation

(2011) Using process-mapping to design integrated health information management systems. 2011 24th International Symposium on Computer-Based Medical Systems (CBMS), Bristol, United Kingdom, 27.06.2011-30.06.2011. New York: IEEE. https://doi.org/10.1109/cbms.2011.5999127

Abstract
There is growing interest internationally in the development and effective integration of efficient and useable electronic health information management systems. However, it is essential that researchers, designers and implementers have a clear understanding of the current care processes in place before they start to develop or implement new electronic systems within health care settings. A critical first step to designing such systems is the development of accurate models depicting existing care pathways and clinical processes. Here, we introduce the concepts of process-mapping, and discuss how these tools are currently being applied to a comprehensive process mapping project of pre-operative assessment services across Scotland.

Keywords
Process Mapping; Surgery; Design Requirements Analysis; Queueing analysis; Systems Engineering; Delay; Hospital Information Systems; Reliability; Clinical Processes