Gibb F & Buchanan S (2006) A framework for business continuity management. International Journal of Information Management, 26 (2), pp. 128-141. https://doi.org/10.1016/j.ijinfomgt.2005.11.008
An enterprise is exposed to risks-such as acts of terrorism, natural disasters and utility failure-which may disrupt operations, disaffect customers and compromise business credibility and revenue streams. Risk can also be introduced to an enterprise through changes-such as automation, down-sizing, process re-engineering or outsourcing of processes and services-each of which may also bring changes in the type of risk. This paper proposes a framework for the design, implementation and monitoring of a business continuity management programme within the context of an information strategy.
International Journal of Information Management: Volume 26, Issue 2