Healthcare in crisis: what happened to mentoring?

Citation

McIntosh B & Ferretti F (2013) Healthcare in crisis: what happened to mentoring?. British Journal of Healthcare Management, 19 (10), pp. 472-473. https://doi.org/10.12968/bjhc.2013.19.10.472

Abstract
The perceived decline in care and benchmark standards is arguably a product of competing benchmarks and the decline of traditional mentoring approaches positioned with the patient experience at its core.

Keywords
Healthcare; crisis; quality of care; National Health Service (NHS); benchmarking; mentoring;

Journal
British Journal of Healthcare Management: Volume 19, Issue 10