Community Code for students living in University accommodation

The Community Code is designed to ensure that you and others in your household have an enjoyable stay in university accommodation and everyone adheres to the latest guidance from the Scottish Government on preventing the spread of COVID-19. 

It includes guidelines on the application of Government guidance in your accommodation. It should be read alongside the Stirling Campus Pledge.

These rules are about showing respect for others living in your household and promoting the health and wellbeing of the community you are part of:

Your Responsibilities

Staying safe and preventing the spread of COVID-19 is everyone's job. Our whole community must follow public health guidance.

The Scottish Government Guidelines apply to all students and staff.

The advice and guidance is in place to keep our community safe, protecting ourselves and others. The police have powers to enforce the law if you do not comply with the rules. If you break the rules and refuse to follow the police instructions you could be issued with a £60 fine, the fine will double on each further repeat offence. 

If you break the rules and refuse to follow the instructions given by University staff the police will be contacted. By breaking the rules you are putting others at risk, your accommodation contract could be terminated, and you will be required to leave university accommodation.

The NHS Inform website is an extremely useful and important source of information at this time – please check it regularly. You should follow the advice it provides.

Households

You and your flatmates will be considered a household and the guidance for households should be followed at all times. Follow social distancing rules when you are out and about, follow good hygiene protocols at all times and keep your household safe. Your co-operation will create a safe and pleasant living environment for everyone.

During the first 14 days after moving in, you'll be asked to follow strict guidelines on the use of common areas. This will be supported by visits from Accommodation Services to make sure that all students are following the community code.

For 14 days from the last flatmate joining your household:

  • You must observe social distancing, even within your flat
  • You must follow the cleaning regime required in your flat

Protecting yourself and others you live with

  • Follow good personal hygiene washing your hands regularly
  • Clean shared areas, kitchens/shower rooms/toilets before and after every use
  • Wash, dry and put away dishes as soon as possible after use
  • Take out rubbish daily, double-bagging waste where necessary to prevent spills

Helping each other

  • If you know of someone who is self-isolating check in with them, via phone or social media, to see if they need anything. If you are concerned, don’t hesitate to contact your nearest staff reception.
  • Be considerate of your flatmates – follow the rules
  • Let us know if you think you have symptoms of COVID-19

After this time you are an established household and must follow the guidance, particularly if you or another member of your household is required to self-isolate, either because you are displaying signs of COVID-19, or are instructed to do so by NHS Test and Protect.

Rules for visitors

As per Scottish Government guidance, do not meet people from any other households in your home, or another person's home socially. This means you are not currently allowed to have visitors in your flat. 

Students living in studios, i.e. a single-person household, will be emailed specific guidance about the rules for forming an extended household. 

Rules for common areas

Cleaning and washing hands regularly and thoroughly are the principal hygiene controls for the COVID-19 virus. Cleaning regimes are in place for public areas on campus. You will have housekeeping support in your flat but the daily cleaning regime is shared between you and your flatmates.

  • You should clean all surfaces before and after use, especially in the shared kitchen and toilet/shower facilities. Do not leave dirty dishes and keep the kitchen worktops clear
  • Remove rubbish from the flat daily and place in the external bins, recycling what you can
  • If you have any concerns about the hygiene in your flat you should discuss the matter with your flatmates in the first instance and agree your “flat rules”.  If any difficulties continue please let us know and we will assist all we can
  • If necessary, a rota will be implemented to allow safe use of shared areas like kitchens, toilets and showers. All students must follow the “clean before and after use” rule
  • You should respect room occupancy limits, layouts and social distancing guidance in your accommodation
  • University accommodation staff are on hand 24/7 to support and assist you

Rules if you have to self-isolate

If you feel unwell you will find current advice in the NHS Inform Self-help guide.

If you are required to or decide to self-isolate please let the University know by completing this short online form or via the University of Stirling app.

If you have to self-isolate in your accommodation you should:

  • Read the current advice available via the NHS Inform Stay at home guide
  • Let the University know by completing this short online form or via the University of Stirling app
  • Draw up a kitchen rota with your flatmates so you are not all using the kitchen at the same time. You should not use the kitchen at the same time as anyone else. 
  • If you have symptoms stay in your room as much as possible and eat your meals in your room
  • Carry out regular handwashing and cleaning of accommodation areas (in particular surfaces that you all regularly touch)
  • Take extra care cleaning the kitchen and washing your dishes
  • We will provide waste bags
  • Double bag all rubbish from your apartment and place it outside your bedroom door. It will be collected daily between 11:00am – 3:00pm
  • For all other waste, we advise that you double bag, tie the bags securely and remove all waste from the flat, at least once daily, to the external bins
  • Keep all dirty laundry until after your isolation. It must be kept in a sealed laundry bag for 72 hours before being removed for washing, once your isolation has ended
  • Check in on each other regularly (via phone/social media for those who have symptoms)

Read more guidance on how to self-isolate.

How to get food/groceries and supplies?

  • Ask a friend to shop for you
  • Have food/groceries delivered directly to your flat as usual, keep your distance from the delivery drivers and others
  • See our guide to local food delivery options

What to do if there is a fire alarm activation

  • You should evacuate as normal, keeping your distance from others as much as practical at the muster point. Do not return until advised to do so by a member of staff or the fire service

Please behave responsibly to limit accidental activations

  • Taking extra care when cooking. DO NOT SMOKE in the building, do not use kettles, etc. in your room, only activate self-heating pots in the kitchen, release the steam before taking to your room to eat

What do to if you smoke and are self-isolating

You can go outside to smoke but stay well away from all the buildings and away from other people and adhere to government guidelines. If you want to use this time to give up smoking this resource might help.

Paying rent

You can pay your rent online via the Portal.

How to contact Accommodation Services

If you live in University accommodation, your accommodation team are available 24/7. Contact your base team, using the details below.

 

Contact details
Column one lists buildings, column two lists team base, column three lists contact details.

Building

24/7 team base

Contact details

Muirhead

Juniper

Juniper Court

Phone: 01786 466985

email: juniper@stir.ac.uk

Alexander Court

Alexander Court Family Flats

Alexander Court Townhouses

Alexander Court

Phone: 01786 466094

email: alexandercourt@stir.ac.uk

Beech Court

Polwarth

Willow Court

Beech Court

phone: 01786 466972

email: beechcourt@stir.ac.uk 

Andrew Stewart Hall

Donnelly

Fraser

Alangrange

Pendreich Way

Andrew Stewart Hall

phone: 01786 466960

email: andrewstewarthall@stir.ac.uk 

John Forty's Court

Lyon Crescent

Union St Bridge of Allan

Friarscroft

Spittal Hill

John Forty's Court

phone: 01786 466977

email: johnfortyscourt@stir.ac.uk

Union Street, Stirling

Bayne Street

Lower Bridge Street

Union Street Development, Stirling

phone: 01786 466978

email: unionstthistle@stir.ac.uk

Centro House

Thistle Chambers

Centro House

phone: 01786 466939

email: centrohousereception@stir.ac.uk

 

The Accommodation Services admin team work Mon-Fri, 9:00am to 5:00pm. You can contact them on 01786 467060 or accommodation@stir.ac.uk.