Arriving at your accommodation

All you need to know about arriving at your University accommodation.

Please plan your travel carefully taking into account the latest government guidance for Covid-19 and remember that Scottish government guidance may be different to the rest of the UK.

Book your arrival slot

We are operating a booking system to stagger arrivals for students coming to campus. You can book your arrival date and time now via your accommodation dashboard, which you can access from your student portal.

Postgraduate students

If you are a Postgraduate student and require to self-isolate upon arrival in Stirling, we are staggering arrivals over the two weeks prior to the semester starting on 12 October 2020. You will book your arrival slot via our online booking system accessible via your student portal once you have completed your online induction.

We have booking slots available every day from 28 September 2020 right through to 17 October 2020. You will choose a one hour slot, between 10am and 5pm, for arrival. Please stick to your arrival slot.

If none of the timeslots are suitable (e.g. your flight arrives at 7pm) you have the option, through the online booking system, to let us know when you expect to arrive.  Please do let us know so that we can be ready to greet you when you arrive.

Information about helpers

To ensure a safe arrival procedure we ask you to limit the number of helpers to one other person. That person should help you move your belongings into your room and then leave as soon as practicable. Your helper should avoid touching surfaces in the flat and use the public toilet facilities on site if necessary. They should not use the toilet facilities in your flat.

You and your helper should wear face coverings during your arrival and move in. Remember to wash your hands often and thoroughly.

Picking up keys

Once you’ve booked your timeslot we will send you a welcome email with everything you need to know. On campus our buildings are clearly signposted and key collection points very close to your accommodation. If you arrive to an off-campus location you may have to pick up your key at one of our staffed buildings prior to going to your accommodation. 

Our reception areas will have a queuing system in place to ensure physical distancing, please be aware you may have to queue outdoors.

Key collection points: postgraduate

28 September to 17 October 2020

Key collection points for accommodation buildings
Column one is the location for collecting keys for the buildings in column 2.
Key collection pointBuilding
Beech Court Beech Court
John Forty's Court Lyon Crescent
  Union St B of A
Andrew Stewart Hall Alangrange
Centro House Centro House

If you need to self-isolate

Please let us know that you will be self-isolating. You will self-isolate in the room that you will stay in for the whole year, so you can unpack and settle into your room.

We will provide a welcome pack that will include an extra set of bedlinen, a welcome food pack (please let us know of any dietary requirements) and information that will allow you to organise delivery of groceries to your flat. Whilst in isolation, there will be a rota in place to allow you to use the kitchen and shared toilet/shower facilities safely, without breaching any of the Government guidelines. Your flatmates will know that you are isolating for 14 days and we’ll make sure that you can meet them online.

We will check in on you by email during your isolation period to make sure that you have everything you need.

Read our detailed guidance on how to self-isolate and information about self-isolation for international arrivals.

COVID-19 symptoms

If you have booked your timeslot and develop symptoms of COVID-19 when you are due to travel to Stirling, please DO NOT travel. You should self-isolate following the government guidelines and rebook a slot when it is safe for you to do so.

If someone in your household has developed COVID-19 symptoms or has been confirmed as having COVID-19 symptoms in the last 14 days, please DO NOT travel.  You should self-isolate following the government guidelines and rebook a slot when it is safe for you to do so.

Get in touch

If you have any other questions relating to accommodation and Coronavirus (COVID-19) please contact