What support can I get?

Exam Arrangements

Many students find that standard University arrangements for sitting examinations are appropriate for them. However, some students find that additional adjustments are required, for example:

•The production of exam papers in an alternative format
•Separate accommodation for exams
•Use of IT facilities for exams
•Additional time to complete exams
•Respite breaks during the course of exams
•Meeting dietary needs during exams

There is a comprehensive system already in place which offers possible adjustments ranging from extra time, use of Assistive Technology, respite breaks and suchlike to alternatives to class tests and exams in the form of additional course work for those who require more than can be reasonably offered from the current list of exam and class test adjustments. Other creative solutions can also be considered such as a combination of oral and written tasks for specific individuals where it is deemed that this allows them to continue to meet learning outcomes but whose disability means that additional coursework alone is not the best solution.

All exam arrangements must be agreed in consultation with you and the Accessibility & Inclusion Service and are subject to receipt of appropriate medical and/or psychological evidence. In order to ensure reasonable adjustments are agreed, all applications for exam arrangements have to be made by the stated cut-off dates listed below. Requests for exam arrangements beyond the cut-off dates cannot be guaranteed though services do all they can to provide adjustments wherever possible.
Students with exam adjustments often sit their exams in a different venue, the date of the exam will not normally differ from the date shown in the main exam timetable although individual students may begin and end their exam at slightly different times with prior agreement with the A&I Service and the Exams Office.
Exam arrangement cut-off dates
Please note that the University needs notification of exam arrangements well in advance of examination weeks in order to put agreed arrangements in place. 

ARUA (Agreed Record of University Adjustments)

Many disabled students find that standard departmental and University arrangements for delivering the curriculum, and for producing coursework are appropriate for them. Disabled students who require adjustments have the opportunity to record these on an Agreed Record of University Adjustments (ARUA) alongside any exam arrangements (as detailed above).
The ARUA is a formal record of reasonable adjustments which are recommended to support a disabled student. It is agreed between the student and their Disability Adviser as part of the Assessment of Need process. Colleagues in Schools and support departments who support delivery of adjustments, such as Module Co-ordinators, School Administrators and Disability Contact, should be able to view ARUAs on the portal.

The recommendations made in the ARUA are informed by:

•appropriate diagnostic reports and documentation
•discussions at the assessment of need interview
•the student’s previous experiences in education
•the University’s commitment to accessibility
•the University’s duties under the Equalities Act

The ARUA does not disclose the nature of a student’s disability, simply the adjustments recommended by the Adviser and/or Needs Assessor. The student may wish to disclose this information but should not be asked to do so. The Accessibility & Inclusion Service is not able to provide this information without the written permission of the student.

The ARUA should be accepted as evidence of disability and that the A&I Service holds appropriate documentation. Students should not normally be expected to submit additional evidence to the School or other service areas.

If you experience difficulties with the way that the curriculum is being delivered or assessed you can discuss your concerns with an academic member of staff such as the Disability Contact (DC) or the module coordinator.  You may wish to contact the A&I Service for support in doing this.

Disability Sample ARUA (pdf)

Key staff can view student ARUA's using the 'ARUA' link from the staff portal

Students can view their own ARUA using the link from the student portal 'My ARUA'

Needs Assessment

The needs assessment takes account of your individual needs; your academic study programme and the University environment in which you will be studying. This approach aims to ensure that your study practices and the IT and AT systems available in the University harmonise, as far as possible. This assessment will help you identify what AT equipment you could claim for through Disabled Students Allowance.

Non-medical Personal Help (NMPH)

PLEASE NOTE: The content of this section is under construction. In the meantime you can check the linked information below or email the NMPH Administrator for more information using the following email address: NMPH@stir.ac.uk
Disability Employing your NMPH helper

Disability Employing your NMPH helper (pdf)

Alternative Formats Service

Alternative Formats Services is part of the Accessibility & Inclusion Service and offers a range of support to support you to access library materials and in a format that is accessible to you.

Course materials can be made available in alternative formats e.g. on audiotape or in Braille etc. Requests should be discussed with the Alternative Formats Adviser who has specific responsibilities for disabled students.   It is important that early notification of the course modules you will be taking is given to Darren to enable liaison with relevant Academic Departments for Course Handbooks, Reading lists etc.

If you have a visual impairment, the Alternative Formats Services will need to know if you are registered with the RNIB to ensure that taped materials from their library can be accessed where relevant. If you are not registered this can be organised.

If you are unable to access book and journal articles for a disability or health related reason, staff from the Alternative Formats Service will be happy to collect books or journals for you provided they are given reasonable notice.

In addition the University Library staff are available to give you information or assistance. A lift allows those with mobility difficulties access to materials on all levels, and there is also a photocopier on a height adjustable table near to the main services desks.

Students are encouraged to come and discuss their needs with Alternative Formats Adviser who you can contact as follows:    
Alternative Formats Service
Email: a.f.materials@stir.ac.uk
Tel: 01786 467225

Disability Contacts
Academic Faculties DivisionDisability Contact
Faculty of Social Sciences Social Sciences Irene Bruce
  Education Cate Watson
Faculty of Arts and Humanities

English Andrew Smith
Communications Media and Culture Katharina Lindner
History and Politics Jacqueline Jenkinson
Languages, Cultures and Religions Antonio Sanchez
Philosophy Philip Ebert
Law Lorraine Wilson
Faculty of Natural Sciences

Aquaculture David Penman
Biological and Environmental Sciences Tim Whalley
Computing Science and Mathematics Penny Jackson
Psychology Stephen Langton
Faculty of Health Sciences and Sport

Inverness campus Anne Leiper
Stirling campus Maggie Styles
Stornoway campus Lesley Andrews- Dick
  Sport Barbara Kettlewell
Stirling Management School

Accounting and Finance Isacc Tabner
Management Education Centre TBC
Economics TBC
Institute for People-centred Healthcare Management Not required
Institute for Retail Studies TBC
Institute for Social Marketing Not required
Institute for Socio-Management Swapnesh Masrani
Research Centre for Consumers, Cultures and Society Not required
University Service areas
Career Development Centre Lesley Grayburn
Development and External Affairs TBC
Property Management (Estates and Campus Services) TBC
Library (Information Services) TBC
Registry and Governance Services TBC
Residential Services (Estates and Campus Services) Catherine Robertson
Sports Development Service TBC
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