COVID-19 (coronavirus) update - Student Services Hub

In light of the news that the University is suspending face to face lectures, seminars and tutorials, we wanted to let you know that the Student Services Hub in Cottrell 2Z will be closed until further notice, but we will continue to manage your enquiries and book appointments via phone and email during our normal opening hours.

If you have sent any documents via post during the last few days receipt and processing may be delayed. Please can you send all future documents via email to or via Document Uploader on your Portal to ensure we receive these promptly.

Student Services will continue to provide one-to-one services and appointments, but these will be delivered either online or by phone until further notice.

You will be contacted in advance by an adviser or support worker to make appropriate arrangements for your appointment. Look out for further emails and communications from the services that you are working with.

Contact us

If you have any questions or need support, please contact the Student Services Hub:


Phone: +44 (0) 1786 466 022

Crisis support

If you are in crisis, please visit our crisis and out of hours webpage to find out more about how to access support. This includes a link to a range of resources – including helplines and apps - to help you manage your mental health and wellbeing during what we know will be a difficult time for many.

This is an evolving situation and we will continue to update you as circumstances change in line with advice from UK and Scottish Government including Health Protection Scotland. Please keep an eye on our Facebook and Twitter pages for updates.