Research output

Article in Journal ()

Marketisation, Choice, and Scottish Education: enhancing parent and pupil voice?

Cope P & I'Anson J (2009) Marketisation, Choice, and Scottish Education: enhancing parent and pupil voice?, Scottish Educational Review, 41 (2), pp. 81-96.

Current educational policy in many parts of the world is dominated by the discourse of the market. Choice is seen as a lever by which quality will be enhanced through its direct effects on providers. Choice is intended to provide an exit for users but, in doing so, it is argued by policy makers that it makes user voice more effective. This paper examines the relationship between exit, voice and loyalty in public services using Scottish education as a case study where choice is constrained by both geography and political factors. We consider the implications of Le Grand’s (2003, 2007) analysis of public services in terms of characterising providers as “knights” or “knaves” and users as “queens” or “pawns” and discuss the advantages and difficulties of maintaining a system of knightly providers and queenly users.

Subject headings
Education Scotland Evaluation; Education Scotland Marketing; Politics and education Scotland

AuthorsCope Peter, I'Anson John
Publication date2009
PublisherScottish Academic Press Plc
ISSN 0141-9072

Scottish Educational Review: Volume 41, Issue 2 (2009)

© University of Stirling FK9 4LA Scotland UK • Telephone +44 1786 473171 • Scottish Charity No SC011159
My Portal