Canvas FAQs

These are the Frequently Asked Questions about Canvas and the responses. Expand each section to find out more.

What is Canvas?

Canvas is the University’s new Learning Management System (LMS). It is replacing Succeed, with all course modules presented in Canvas from Autumn 2017.

When is it coming?

We are implementing Canvas for Academic Year 2017/18. Information Services has access to Canvas now, but we are working on some features and integrations. The first Autumn 2017 modules have been created on the system and staff now have access to the system. A small number of students will enter the system in August. Most students will get their first access to Canvas at the beginning of the Autumn semester, in September.

How do I access Canvas?

A link to Canvas will appear on the portal. In the meantime go to Users who have attended a training session will be given a sample module in which to practise.

What about training?

There are a number of training opportunities starting now and continuing till beyond the beginning of the Autumn semester:

  • Webinars run by Canvas: an introductory webinar ‘Canvas Fundamentals 1’ took place on 31 May, with over 40 attendees. Canvas Fundamentals 2 took place on 9 June. Canvas will supply further webinars over the summer and recordings of all webinars will be available.
  • Face-to-face sessions run by Canvas: Canvas had a trainer on site on 14-16 June. The recordings can be accessed on the links below:

Fundamentals Part 1 

Fundamentals Part 2 

Canvas Assessment and Feedback Part 1 

Canvas Assessment and Feedback Part 2

Canvas Assessment and Feedback Part 3

Canvas Introduction

  • Online resources: We are compiling a ‘how to’ online resource to allow you to undertake self-paced or ‘just-in-time’ learning when it is convenient for you.
  • Face-to-face training – We are recruiting trainers to help deliver training in-house. We will be offering face-to-face training both in the form of weekly University-wide sessions and in Faculty-based sessions. Dates for these will be confirmed shortly.
What support is available?

Canvas will be supported by the Learning and Teaching Support Team in Information Services – the Digital Learning Developers will be working directly with Faculties throughout the implementation. We have also identified a number of Canvas ‘champions’ within Faculties – these are academic and administrative staff who will take on a responsibility for helping with the implementation within their Faculties and act as a resource for colleagues.

Throughout the implementation and beyond, users will also be able to get 24/7 support directly from Canvas – they are available via the telephone, web chat and email, and can answer any questions about the system, how it works and any issues you may encounter.

What about my course material?

As was the case with the majority of modules in Succeed, we will create empty module spaces in Canvas for the modules running in Autumn semester. Due to the very different structure of Canvas, we will not routinely transfer teaching content from Succeed. You will retain access to your material in Succeed for the first year of Canvas being available and so you can personally copy files across.

As with Succeed, in order to achieve a consistent navigational and visual experience for students, every new module will be created using a template for the layout and structure. As we wish to make the student experience consistent across the University, we would encourage you to add your content following this structure where possible.

We will transfer quiz and test material from Succeed where required and you should contact your Digital Learning Developer in the Learning and Teaching Support Team in Information Services to discuss this process.

What’s happening to Succeed?

While Succeed will not be switched off straight away, it is our intention that all modules for Academic Year 2017/18 will be set up in Canvas. Succeed will cease to be available in July 2018 – we will, however, have a full back-up.

What about other tools?

You will continue to have access, via Canvas, to other tools that you may be using, such as the Turnitin suite (originality reports, Feedback Studio and Peermark), Resource Lists and any Faculty-based integrations that you currently have (please contact your Digital Learning Developer if you have any specific questions).

We are working on integrating the Listen Again lecture recording service more closely with Canvas and will report on this later in the summer.

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