Professionalism, Regulations and Ethics

Module Code BFIP019
Semester Spring
Prerequisite N/A
Level 11
Credit Value 20
Module Co-ordinator Ms Wendy Mazzucco
Assessment 100% Coursework


This module will develop the students understanding of ethics and decision making within the banking environment. The purpose of this module is to address the importance of codes of professional conduct and ethics whilst ensuring students are aware of their roles/duties in identifying and managing ethical dilemmas in the workplace. The students will also obtain a critical knowledge and understanding of the legal and regulatory framework involved in professional decision making. This module also encompasses the outcomes that may result in behaving ethically whilst highlighting the difference between compliance and ethically driven behaviours. Given the recent situation within UK Major British Banking Groups there has never been a greater need for students to fully understand the implications of decision making.


Upon completion of the module, students will be able to:

  • analyse and evaluate the role in society of banks and other financial institutions
  • examine the history and development of the financial services organisation and evaluate its evolving role in society
  • critically analyse and evaluate the legal and regulatory framework that underpins professional decision-making in a banking environment
  • examine best practice for complaints handling through internal channels in a financial services organisation and examine the role of The Financial Ombudsman Service
  • compare and contrast a range of ethical theories and examine their impact in a banking environment
  • demonstrate a critical understanding of and apply the key principles of ethical and professional behaviour in a banking environment
  • critically review a range of ethical decision-taking models and apply these to situations in which there is an ethical dilemma or conflict of interest
  • differentiate between a range of cultural models and assess their potential impact on ethical and professional behaviour in a banking environment


The core text book for this module is:

Chartered Banker Institute, Professionalism, Ethics and Regulation 16/17: Study Book. BPP Learning Media.

Additional readings:

Solomon Jill, 2013. Corporate Governance and Accountability. 4th Edition. John Wiley & Sons

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