How do I borrow and return items?

  • Using the self issue and self return machines located on level 2 (entry level) of the library.
  • At the Lending desk if there is a problem with the machines
  • You may be charged for the late return of items – see fining info

How to borrow a book from the Library from Information Services on Vimeo.

 

How to Return a book to the Library from Information Services on Vimeo.

How long can I keep a book?

There are 3 main loan types:

  • Popular loan – 1 week loan
  • Long loan – 4 week loan
  • Short loan- 3 hours or 24 hours

>Print journals are not loanable
>Some items are held in store – there will be a link in the catalogue record for you to request retrieval of an item from store.

How many books can I take out?

All staff and students are entitled to borrow 10 items from the Popular Loan collection plus 4 Short Loan Collection items. There is no limit on the number of Long Loan items that can be borrowed. There is no limit on the number of ebooks that can be used. 

If you find that occasionally you need to borrow more books than these allocations allow - speak to staff at the Lending Desk - they may be able to help. 

How do I renew my loans?

You can:

How do I place a hold?

Holds can be placed on books which are out on loan. When books are returned they are placed on a trolley in the Short Loan area. You will then be notified that you can collect the booked item.

How to Place a Hold

  • Find book in Library catalogue
  • Click on 'Request/Hold' button
  • Login to 'My Library Account'
  • Enter a date after which you do not need the item
  • If there is more than one copy, select the item you wish to place a hold on
  • Click on 'request selected item'
  • Log out of your Account by clicking on 'log out' at the top of the screen
  • You will receive an email when the book is available for collection
  • Items can be collected from the trolley in the Short Loan area marked "Reserved Items for Collection". The book will have a slip with the first four letters of your surname and the last four digits of your student number.

If you place a hold on a long loan item, the current borrower will be asked to return the book within 1 week.

If the item is located in Short Loan Collection use Short Loan Collection Bookings.

How do I book a short loan item?

You can book Short Loan items for a specific date and time. You can take out 4 Short Loan items at a time.

Short Loan Collection books are due back 24 hours after you have borrowed them, unless they are already booked by someone else, in that period. Items borrowed on Friday, Saturday or Sunday are due back the following Monday at 10am.

On Catalogue

  • Find item in The Library Catalogue.
  • Click on 'Book this material' button.
  • Enter your surname, barcode, and password .
  • Check the availability of the item and select when you want it (enter the date and time).
  • Click on 'Submit'.
  • If there are multiple copies of the item, you will be asked to select a copy and then click on 'Submit'.
  • The catalogue will then confirm the booking.
  • Click on 'OK' to confirm.
  • Log out of your Library Account by clicking 'log out' at the top of the screen.

'My Library Account'

  • Log in to 'My Library Account'.
  • Use the catalogue search box to find the item you wish to book.
  • Follow the instructions above.
  • Remember to log off 'My Library Account' when finished

To Collect your Booking

  • Find item on shelf and take it to the lending desk.
  • You must collect your booking within half an hour or the booking will lapse.
  • You may collect your booking early, if it is available, at any time.

Are there fines for late returns?

Yes, we have to ensure that the library stock is returned in a timely fashion. Read about fines.

How do I request items from store?

Theses and some other items are held in store so cannot be retrieved immediately by library users.  If an item is in store, you should see a link in the catalogue record to 'request from Stirling store'. Click this and a request will be sent to the Lending desk.  They will retrieve the item from store (usually the same or next day) and you will be emailed that the item is ready for you.  Some reference items such as theses cannot be borrowed but we can keep the item at the desk for as long as you need to use it for consultation in the Library. External users can request theses from store by using this form:

Request For a Thesis From STORRE
Personal Information

Status:

Thesis Information
:

Can I suggest a book that isn't in stock?

Yes, please fill in the form below:

Your Details:
Your Name:
Your email address:
Status: Undergraduate Undergraduate - Honours Taught Postgraduate
(Dissertation Students, Postgrads, Staff may use DDS & Staff may use LEO)
   
Book Suggestion Details:
Author:
Title:
Publisher:
Edition:
Date of Publication:
   
Supported Reading For:
Module Code:
Lecturer:
Department:
Any additional information?

You will be informed of the progress of your request as soon as possible.

Can I suggest a journal article that isn't in stock?

If the journal article you require is only likely to be needed by yourself for your personal research, you should use the ArticleRequest Service to order the item.

We will order journal articles that are not already in the library but are needed for your class. Please fill in the form below:

Your Details:
Your Name:
Your email address:
Status: Undergraduate Undergraduate - Honours Taught Postgraduate
(Dissertation Students, Postgrads, Staff may use DDS)
   
Article Suggestion Details:
Author(s):
Title of Article:
Journal Title:
Volume: Issue: Supplement:
Pages from: Pages to:    
Date:
 
Supported Reading For:
Module Code:
Lecturer:
Department:

You will be informed of the progress of your request as soon as possible.

How do I report a missing item?

We ask that you check shelves for 1 week before reporting the item missing - we have found that most items will turn up within that time. The shelves are checked and tidied by the shelving team on a regular basis, and many items reported missing are found eventually.

Missing Book

Note:

When you report a missing book it will be given the status "missing" on the library catalogue and reported to the Senior Subject Librarian, who will decide whether to replace it.
If it is still missing after a year, it will be withdrawn from the catalogue.

To monitor progress, keep checking the catalogue. If the book turns up, the status will change again (e.g. to "Available", or the due date if someone has borrowed it). If another copy is ordered that will appear in the catalogue.

If there are other copies of the book, but these are out on loan, you will be able to place a hold on these items once the "missing" status has appeared in the catalogue next to the item you are now reporting as missing.

Please complete the form below:

Book Details:
Author:
Title:
Year: Edition:
Classmark: Loan Type:
Is this on a reading list? YES NO
If YES, which course?
Your Details:
Your name:
Library card number:
Your email address:

Can a friend pick up a book for me?

Proxy Borrowing Authorisation

It's not always easy to get to the library to borrow the books you want, so to make things easier for you, you can designate a named person as a "proxy" to borrow books for you.

We will add a note to your library record letting us know that your named proxy is authorised by you to borrow books on your behalf. When they come to the library to borrow the books, all they need to do is bring identification proving who they are.

Proxy borrowing form 

Complete the form above, and hand it into the Lending Services Desk at the Information Centre or save it and email it to circ@stir.ac.uk

Missing Journal

Note:

Please complete the form below to report a missing journal:

Journal Details:
Journal Title:
Year:
Volume: Part:
Pages:
Classmark:
Is this on a reading list? YES NO
If YES, which course?
Your Details:
Your name:
Library card number:
Your email address:

Can I borrow a book or journal from a different campus?

Inter-campus Loans

from Highland to Stirling or Stirling to Highland

  • You can visit the Library in person.
  • You can apply for an Inter Campus loan online
  • You can borrow 2 books which count as part of your total allocation
  • Books can be returned to Stirling or HHS Library

Not all stock at HHS will be available for loan, check with the Document Delivery Service Desk who can confirm availability of items.

To make an Inter-campus Loan select from the options below:

Stirling Campus users wishing to borrow from Highland

Book Request

Details of the books held at the Highland Health Science Library, Inverness are included in Stirling University Library catalogue. The location of materials is included in the catalogue record.

  • Highland = held at Highland Health Sciences Library, Inverness
  • Stirling... = held at Stirling University Library, Stirling

To borrow books from Highland Health Sciences Library (HHSL) you can apply for an inter-campus loan using the form below (or visit the HHSL in person). Alternatively, intersite loan forms are available from the Lending Services desk on Level 2 of the Library.

Only 2 books may be requested at any one time and should be returned to the Stirling campus.

Inter-campus Loan Request
Your details:  
Your name:
Library barcode:
Email address:
     
Book details:  
Author:
Title:
Edition:
Classmark:
If the book is on loan do you want to reserve it?
     
 

 Journal Request

Details of the journals held at the Highland Health Science Library, Inverness are included in Stirling University Library catalogue. The location of materials is included in the catalogue record.

  • Highland = held at Highland Health Sciences Library, Inverness
  • Stirling... = held at Stirling University Library, Stirling

To request a journal article from Highland Health Sciences Library:

ArticleRequest is a free service and the article link will be emailed directly to you.

Highland users wishing to borrow from Stirling

If you are based at Highland Campus and wish to borrow from Stirling:

I live off campus, can I have a book posted out or put aside for me?

If you live off campus and don't get into the Library very often, there are two ways to order postal loans or to request that a book is put aside for you to collect when you are next on campus:

  • Online, please use form below
  • By telephone on 01786 466620

You can ask for a book to be issued and sent to you by post. If you return it by post we ask you to get a certificate of posting. Please note that we require you to refund all postage costs.

If you encounter problems with the form below please email your request to: circ@stir.ac.uk

Personal Information

Your name:
User category:
Registration Number:
Address (use commas to separate):

Book Loan Request

Classmark:  
Author:  
Title:  
Date/Edition:
(if relevant)
 
If not available, would another edition be acceptable?
Loan Category:
If not available, would another loan category be acceptable?
Do you wish it to be:
    (You will be charged for postage)
Address to which the item should be sent:
Date for collection: (up to 2 - 10 days ahead)
Time:  
If not available, do you wish us to reserve it for you?
What is the latest useful date for you?

 

I live off campus, can I have a book chapter photocopied and sent to me?

To request an item is photocopied and sent to you, please fill in the form below. Please note the maximum that can be photocopied is one book chapter from a book. Charge is 15p per page.

Photocopy Request-Book Chapter

Your Details

Name
Student Number
Email Address
Address
How do you want the photocopy delivered?

Request Details

Classmark
Book Author/Editor
Book Title
Chapter Title
Chapter Author(if different)
Date/Edition
Page Number From
Page Number To
Submit

I live off campus, can I have an article scanned or photocopies and sent to me?

To request a journal article in a paper journal be scanned and emailed to you:

ArticleRequest is a free service to obtain journal articles. The article link is emailed directly to you.

To request an article is photocopied and posted to you, please fill in the form below. Please note the maximum that can be photocopied is one article from any one issue of a journal. Charge is 15p per page.

Photocopy Request-Periodical Article

Your Details

Name
Student Number
Email Address
Address
How do you want the photocopy delivered?

Request Details

Classmark
Periodical title
Year
Vol
Part
Month
Page Number From
Page Number To
Title of Article
Author of Article
Submit
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