Requests for new customer accounts should be submitted on the official customer account request form attached below. All boxes on the form must be completed and in order to maintain the integrity of the customer database and for account collection purposes it is essential that all names and addresses entered are correct.
Please note prior to submitting a request for a new customer account you should establish whether the customer already exists on the Agresso customer database. This can be done by carrying out a customer address enquiry. On receipt of the customer request form, the Cash Office will check the form for accuracy and failure to supply correct and/or complete data may result in a delay in creating the customer account.
The Cash Office aims to process new customer requests on a day to day basis and will contact you by e-mail when the new customer has been set up on the customer database.
The University offers 30 days standard terms to customers and as such the Finance system will automatically use 30 days as the default payment terms when an invoice is raised.