All graduands receive the following documents:
If you choose to attend your graduation ceremony your certificate and transcript will be presented to you at the ceremony.
However, if your award is confirmed in March, your award documentation will be posted to you prior to the awards ceremony.
If you elect to graduate in absentia your certificate and transcript will be posted to the address you confirmed during the graduation registration process within two weeks of the graduation ceremony. However, if your award is confirmed in March, your award documentation will be posted to you prior to the awards ceremony.
If you did not complete the graduation registration process then the University will assume that you are graduating in absentia and your certificate and transcript will be posted to the home address held on your student record. We therefore strongly recommend that you supply us with your address during the graduation registration process so that we can be assured of holding your correct personal details and to avoid your important documents being sent to the wrong address.
There may be isolated instances where degree certificates are lost in the postal system, in which case graduates are entitled to request a free replacement certificate as long as the original certificate was posted to the graduate’s current home or temporary address and it is requested within 3 months of the date of their graduation. Please allow up to 6 weeks for delivery before requesting a replacement certificate. Please note if the non-arrival of your certificate and transcript is due to failure to supply a correct or up-to-date address then you will be required to purchase replacement documents via the University online shop.
Certificates are posted as follows:
We are unable to provide a courier or registered mail service for certificates. As a result we cannot provide tracking numbers.
Should you wish to collect your certificate and transcript, you will have the opportunity during the graduation registration process to confirm whether yourself or a friend will collect your documents. Please note that if your award documentation is not collected within 14 days of the graduation
Non-receipt of certificate
There may be isolated instances where a certificate is lost in the postal system. In which case, graduates are entitled to request a free replacement certificate as long as it is requested within three months of the date that the certificate was originally posted. We would normally ask you to wait for six weeks from the postal date before contacting us. Please do not contact us earlier than this because it is likely that your certificate will still be in transit and we cannot search the delivery system.