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HRM and Policy Impact

  • Explore the socio-economic potential of young unemployed people by examining the skills and demand for labour in frontline service sector jobs across hotels in Scotland
  • Question how skills are conceptualised and developed by hotel man-agers by evaluating recruitment, selection, and development processes employed in the context of the paradoxical co-existence of high unemployment and a professed skills shortage
  • Consider whether employers’ are neglecting an important pool of labour through Human Resource Management systems and policies?
  • Understand the fit/lack of fit between available ‘labour’ and skill requirements of the hospitality sector
  • Assess accessibility and barriers young people face in securing work in the Scottish hospitality industry 
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