Explore the socio-economic potential of young unemployed people by examining the skills and demand for labour in frontline service sector jobs across hotels in Scotland
Question how skills are conceptualised and developed by hotel man-agers by evaluating recruitment, selection, and development processes employed in the context of the paradoxical co-existence of high unemployment and a professed skills shortage
Consider whether employers’ are neglecting an important pool of labour through Human Resource Management systems and policies?
Understand the fit/lack of fit between available ‘labour’ and skill requirements of the hospitality sector
Assess accessibility and barriers young people face in securing work in the Scottish hospitality industry