Research output

Article in Journal ()

Uncovering the features of negotiation in developing the patient-nurse relationship

Citation
Stoddart K & Bugge C (2012) Uncovering the features of negotiation in developing the patient-nurse relationship, British Journal of Community Nursing, 17 (2), pp. 77-84.

Abstract
This article describes a study that set out to explore the interaction between patients and nurses in community practice settings, in order to understand the social meanings and understandings brought to the interaction and at play within it. Method: The study used a grounded theory methodology with traditional procedures. Driven by constant comparative analysis, data were collected by non-participant observation and informal and semi-structured interviews in four community health centres. Eighteen patients and 18 registered practice nurses participated. Results: Negotiation was found to be a fundamental process in patient-nurse interaction. Navigation, socio-cultural characteristics and power and control were found to be key properties of negotiation. The negotiation processes for developing understanding required patients and nurses to draw upon social meanings and understandings generated from within and beyond their current interaction. Conclusion: Social meanings and understandings created within and beyond the health-care setting influence negotiation. The developmental nature of negotiation in interaction is an important dimension of the patient-nurse relationship in community practice.

Keywords
Negotiation; Patient–nurse interaction; Community nursing; Patient–nurse relationship

Subject headings
Nurse and patient; Communication in nursing

StatusPublished
AuthorsStoddart Kathleen, Bugge Carol
Publication date2012
Publication date online16/08/2013
PublisherMark Allen Healthcare
ISSN 1462-4753
LanguageEnglish

Journal
British Journal of Community Nursing: Volume 17, Issue 2

© University of Stirling FK9 4LA Scotland UK • Telephone +44 1786 473171 • Scottish Charity No SC011159
My Portal