Research output

Chapter (in Edited Book) ()

Understanding The 'Differentiated Consumer' in Public Services

Citation
Simmons R (2009) Understanding The 'Differentiated Consumer' in Public Services. In: Simmons R, Powell M, Greener I (ed.). The consumer in public services: Choice, values and difference , Bristol: The Policy Press, pp. 57-76.

Keywords
public services; service; services; understanding

StatusPublished
EditorSimmons R, Powell M, Greener I
AuthorsSimmons Richard
Publication date2009
URLhttp://www.policypress.co.uk/display.asp?k=9781847421807
PublisherThe Policy Press
Place of publicationBristol
ISBN 9781847421807
LanguageEnglish
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