Marketing and the Supply Chain

 

MKTP013

Marketing and the Supply Chain

Semester:

Spring

Credit:

10

Module Coordinator:

Dr George Maglaras

Contact Hours:

15 Lecture, 5 Seminar

Assessment:

100% Coursework

This module will help students understand the fundamental role of supply chains to the success of modern organisations and how it is linked to the Marketing concept.

The purpose of this module is to introduce students to the topic of supply chain and logistics management. Before the purchase and the consumption of products, those have to become available to customers. A chain of organisations has to be organised and a number of logistics elements has to be managed in order to make products available to customers. The module aims to develop understanding and awareness of the complexities and challenges faced by retailers and their support organisations in managing supply chains and the logistics elements in order to fulfil the promise given to consumers. In addition, the module highlights the fact that companies can not stand alone in channels but they need to work together to form effective and efficient supply chains so that the products are moved to the right place, at the right time, at the right quality and the right price. Students will also develop an understanding of how logistics and supply chain management contribute to cost reduction and service levels improvement and ultimately to providing sustainable competitive advantage to organizations.

 Objectives:

  •  Define and analyze the key concepts in supply chains and logistics
  • Demonstrate the importance of channel relationships upon supply chains and logistical networks
  • Explain the vital importance of customer service and costing in delivering availability
  • Analyze the role of storage, inventory, transportation, materials handling and communications in logistics and supply chains
  • Understand and evaluate future challenges in managing the supply chain such as “green supply chains”, “e-commerce and the supply chain” and “ethical supply chains”.

   Learning outcomes: 

  •  The critical understanding of supply chains from both academic and practitioner perspectives.
  • The critical understanding of how the environmental forces (market, technological, social, ethic, legal) affect decision making and practice in the supply chain.
  • An in-depth knowledge of the processes in the distribution of goods and/or services and how these are linked with the processes of production and marketing.
  • A critical understanding of how the various supply chain stakeholders affect decision making in the supply chain.
  • Explain the importance of the deep appreciation of customers (i.e. expectations, service and orientation) in managing effectively and efficiently the supply chains.
  • Ability to apply theoretical knowledge to practice.
  • Ability to communicate effectively, collaborate with others and work in teams practicing decision making and creativity in problem-solving related to supply chain and logistics management.

 

 

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