Information Services

Stirling was one of the first British universities to bring together media, computing, networking and library facilities into integrated Information Services to support its students, teachers, researchers and administrative staff.

Information Services

The aim of Information Services is to ensure that you are able to use the library and IT facilities available to best effect to support your studies. On arrival at the University, you are automatically enrolled on a joint library and computing services induction event. This incorporates a basic library induction with essential IT related information such as email addresses, network usernames and passwords.

IT and Media Services

The University has a large number of computing laboratories, many of which are available to you 24 hours a day. Students at the University have their own email accounts and file storage on the University network. The Information Centre in the Library provides you with help and advice on using the University systems. There is open access to the Internet and students can consult library catalogues and information sources at other universities and institutions throughout the world. All students have access to the University portal, an online gateway to key learning resources such as WebCT (our online learning environment) and library indexing and abstracting databases, as well as their individual academic records, email accounts and various online University services.

There are well equipped facilities for multimedia presentations, to support both teaching and individual study. These are backed by excellent production facilities including audio and TV studios, DVD mastering and duplication, video production and editing for inclusion in data presentations,graphic design and printing.

You may bring your own PC or laptop to Stirling. These can be connected to the University network at various points on campus including many of the rooms in the residences. There are a number of wireless network areas on campus. For more information about connecting your PC to the University network plus detailed information about what types of services are permitted on the network, please see our website at: www.is.stir.ac.uk

Getting IT Help

The Information Centre is the main enquiry point for Information Services. The Centre takes reports of any difficulties arising with the use of computers in any part of the campuses. The desk is staffed by trained operators and computing advisors who can help with most computing problems, including installation/configuration problems, network access and the use of supported applications software. There is also a library desk where library staff are on hand to help staff and students make use of the Library and its collections.

More information on all of the above can be found on our website www.is.stir.ac.uk