The Residential Services Team
Residential Services is made up of over 124 members of staff, making it one of the largest administrative offices at the University of Stirling.
The Residences Managers, along with the Allocations Team oversee the vast number of applications for the University of Stirling's unrivalled accommodation facilities, while Concierge and our Domestic staff ensure that our Residences remain in an excellent condition. Accommodation Liaison Students ensure that life in University Halls and Flats is enjoyable for all.
The Residential Services team is responsible for the provision of a comprehensive accommodation and residential service for all university owned and managed residences.
If you have any queries regarding any aspect of your accommodation, from rental payments to concierge provision please don’t hesitate to contact the office.
Residential Services is located at Willow Court and the office is open Monday to Friday, 9am to 5pm.
Residences have a team of staff, team members include:
Senior Concierge / Day Shift Concierge / Night Shift Concierge
The senior concierge / concierge run the residences on a day to day basis and can be found at the residences reception desk, they are generally your first port of call if you have any problems. Some residences are manned 24 hours a day, in others cover is provided by staff from other properties.
There is a dedicated cleaning team to assist students in keeping their accommodation clean and tidy. Students will be advised of their cleaning day on arrival.
Accommodation Liaison Students
These are students who have been employed to assist the concierge staff. They are a handy source of information and practical advice and provide a vital link between students and Residential Services.
Every night accommodation liaison students participate in a duty rota, although they might not always be at the desk. They also hold drop-in sessions for anyone who might wish to discuss a problem or just want a chat. Please ask at your residence reception for further information or click here
Disclaimer: Residential Services reserves the right to amend service provision if required.